314 points

Universal health care? I don’t want government making my health care decisions! We have for-profit companies for that.

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197 points

Death panels?

Believe it or not, that’s also Frank.

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35 points

Fun fact, he was named after the health insurance industry’s inspiration, 1789 France.

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17 points
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Frank is a busy man. Denying medical treatments, sitting on death panels. Is there nothing Frank can do?

Oh yeah, Frank can’t approve medical treatment.

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23 points

Don’t be so sure it would be different. I collapsed, nearly drove off the road 3 times in one week and decided that it was enough and went to the doctor. He sent me home, wrote me in as extreme burnout (completely true, I had to sleep at work for every coffee break to make it through the day and 30 mins before driving home to actually make it). So I thought Great, I will rest for a few months and go back to work after that! Nope. The state heath insurance office said Our specialists decided, that you are perfectly fine. No sick pay. Get back to operating the industrial concrete blender. The health center doctors signed a letter, but no, I was fucked. So on top of this I got extreme financial stress. We got out of this crap by renting our cabin and starting going full into an outdoor adventure business. What a great time. Where was this? In Sweden in January 2019.

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31 points

Sounds like a flaw in the system. I fail to see how health insurance should ever be involved between patient and doctor in a “universal” health care system. Sure doesn’t happen where I live.

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5 points

Sounds more like an intended feature

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4 points

Well, they got denied by Försäkringskassan, “Swedish Social Insurance Agency”. Basically wouldn’t be able to get sick-pay, but that’s about it. Which is a bit weird, as nearly all first-time requests get approved, but of course it happens.

So it’s not really the same thing as American insurance denying; they’re still able to seek care, just that the suggested treatment for burnout (pause from working) wouldn’t be economically comfortable if Försäkringskassan denies their sick-pay.

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12 points

It’s cute that you expect Americans to feel sympathy because your employer didn’t take your burnout seriously

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23 points
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Oh, most of us do, we’re just too burnt out ourselves to do much but grunt out, “sorry, bub. I know it sucks.”

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5 points

I knew someone that literally went blind due to stress and still had to go in for work lol

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3 points

Yum… crab bucket.

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1 point

In theory a government is beholden to its constituents, a corporation is beholden to its shareholders. Governments aren’t perfect, but there are at least avenues to effect positive change without financial incentives being a prerequisite.

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5 points

Do people believe that there? I can assure you the government has no roll in our health care decisions, and what the doctor wants the patient can always get.

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8 points

Oh yeah, it was a major propaganda position back in the 00s and it’s part of how obamacare got that way.

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11 points

Yep. The two main arguments were that the ACA would create death panels and that people would no longer have a choice in their healthcare providers. But both of those were, and still are, the status quo with private, for profit health insurance providers being involved in care.

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5 points

Far too many, yes.

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225 points

i have a friend who’s a transplant patient and has been taking the same meds for over 10 years post transplant-- every year it’s a furious battle with insurance who, every year, decides the meds are no longer “medically necessary” and drops coverage for it. fucking helloooo these are anti-rejection pills, the textbook definition of “medically necessary.”

it’s not that insurance companies are stupid, it’s that they’re saving money on people dying when those people don’t get what they needed to live.

insurance is the biggest fucking scam of all time

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87 points

The insurance system does not work in the medical field, it would never work because insurance is for managing risks that are unknown, like a house flooding or your car getting hit in an intersection.

In medical “insurance” it is often dealing with known issues, and the insurance system is just not set up to deal with preventative care, annual check ups, mammograms, blood tests, or pre-existing conditions. It would be like trying to use car insurance to pay for an oil change, which is just as ridiculous as it sounds in your head.

That’s exactly why the term “insurance” should be used when discussing a single payer system, it’s not really insurance, it should be a collective action group that works together with the medical community to find a middle ground where hospitals can still exist and pay wages to their staff, the people can get the medical care they need without getting thrown into poverty for daring to get sick, and the government benefits from having a healthier population as a whole.

Too bad theres way too much money in the short term in keeping this all private, and having a sicker population, so we have decades of insurance company propaganda to work against, and a huge population of people that don’t understand that by doing single payer health care your taxes would go up, but you also wouldn’t be paying out the nose for medical insurance & medical care (because they don’t cover anything). Also think of a world where your health care isn’t beholden to your employment, all the different choices you’d make in your life.

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15 points

I have a chronic condition that requires expensive medication. Every. Single. Year. I have to fight insurance to renew the prescription. I went without for months the first time and ended up needing a far more expensive surgery to fix the damage it caused. I was already pretty left-leaning before my diagnosis, but now I don’t believe there is any justification for private anything in healthcare. It’s a completely morally bankrupt business to be making money off of people’s unavoidable suffering.

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2 points

But insurance companies said that if everyone paid for insurance, especially the people who don’t need it, that costs would go down

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0 points

I don’t get it why americans still put up with this if I suffered from that in France I would just leave my country.

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189 points

Frank didn’t even look at it. He just fed your claim into their computer and it spat out a rejection.

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103 points

Bold to assume he bothered to feed it to a computer when you can just reject without having to do that. Feeding something to a computer takes time, and time is money y’know.

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56 points

Frank bought a self-inking stamp that says “REJECTED” and saw a 70% productivity increase.

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13 points

Frank has management written all over him!

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10 points
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Everything is filed electronically, having a person step in will always be more work and money dude…

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7 points

And leaves a nasty paper trail!

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1 point
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If check: accept

Else: reject

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137 points

I work for a neurologist practice, and the amount I have to argue with insurance (and inevitably have to get the neurologist on the phone to directly request something for many) is insane. A good chunk of my job isn’t providing care, but arguing with insurance that the care is necessary. These companies are actively delaying patient care, and try to blame the physician whenever possible.

Wildly infuriating, especially when the denials are worded along the lines of “we reviewed this, and don’t consider it medically necessary”. Motherfucker, a doctor said it was necessary and listed the clinical reasons why this test or procedure would be beneficial. Nothing has radicalized me for universal healthcare more than working in healthcare.

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40 points

How is that even legal? How is someone who hasn’t examined the patient and isn’t their physician allowed to make treatment decisions? If they even have the necessary qualifications.

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41 points

Because of money!

Every time you see something that feels illegal but isn’t, or that makes no sense in general, look for the money trail. There’s always one, and it always leads to the explanation.

In this case, insurance companies have made such an absolute ass ton of money by killing off their customers that they have become a political entity. They now use their deep pockets to lobby politicians to keep their scam legal.

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5 points

This is 100% the answer

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4 points

They’re technically not making treatment decisions, they’re making payment decisions about treatment decisions. Effectively it’s a distinction without a difference though. And it’s usually a “doctor” working for the healthcare company rubber stamping the denials. It’s a thoroughly shitty system.

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3 points

Specifically, it’s the doctors who technically passed med school, but only just. They’re not going to practice medicine anywhere else, but they can make good money writing up legally protected reports that say “in my professional opinion, this patient’s lack of arms does not prevent him from going back to his roofing job”.

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1 point
Deleted by creator
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26 points

People love to shit on the VA, because they’re the largest American healthcare provider in the country so there’s a lot of bad stories

But my last MRI went like this:

Doctor: you need an MRI, let me check if it’s open. (Less than a minute on laptop). Ok, go down to room ____ and they can get you in now.

There’s a huge up front cost for that machine, so for profit hospitals went everyone to use it to make the money back, and insurance wants no one to use it so they don’t have to pay.

Take insurance out of the picture, take the hospital trying to make money out of the picture. And it’s really that easy. No one pushes for unnecessary tests, no one tries to prevent necessary tests. And there’s a huge push towards preventive medicine, because it’s cheaper to catch shit early.

We already pay more than what it would cost, it’s just the healthcare industry donates to both parties, so as long as both standards are “at least they’re not the other team” shits never going to get fixed.

If we hold higher standards than that, it won’t take many election cycles to get change to actually happen

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6 points

It’s cheaper to catch shit early.

This is a huge takeaway. Insurance doesn’t care about your longevity, health, quality of life or even long term costs.

People hop insurance providers all the time so the companies are literally focused on profits quarter by quarter.

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24 points

On the flip side, I can’t imagine being the person arguing for the insurance companies makes them a better or happy person in the long term. Being a devil’s henchman, over time it must destroy important parts of them like empathy, trust in people, and their basic human decency. Virtues that are needed now more than ever in society.

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9 points

Well yeah that’s why they keep doing it

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5 points

I expect it’s like any call center - the computer spits out a result and they have a script to follow, and are not allowed to stray from the script

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2 points
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This part isnt brought up enough. You can take more severe examples, folks working in slaughter houses, military translators marking targets based on vague phrasing, and they have well documented negative effects on people who work those jobs in general.

Theres no reason to think someone working an insurance claims job might not develop the same type of problems if they feel they are helping cause harm, even if to a lesser degree.

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10 points

And some doctors themselves will be hesitant to give care that might not be provably required beyond all doubt but is objectively prudent.

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2 points

I feel like we’re getting to the point that this needs to be an election deciding issue. It won’t be this upcoming election, but probably the one after where the presidency isn’t on the line. We need to ignore republican/democrat talking points and elect based on a will to completely revamp the system. Obama tried but it didn’t go far enough. Once its bad enough that people are willing to cross party lines to fix it, then you’ll see change, and I (probably too optimistically) think we’re almost there.

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2 points

Hospitals should unionize and sue the the ever-loving shit out of insurance companies for lost time. Not like our neoliberal politicians are going to do anything about it.

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80 points
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Had my buddy over who brought over his incredibly questionable 30yo brother who shared some real incel levels of talk. He used my bathroom and asked if I wore tampons since a pack was visible. Like bro, I have a wife and a daughter.

Anyways, that guy works in health insurance!

I don’t know how much decisions he can actually make. But that dude has a middle-school level education about sex ed and struggled to explain what a period is. And he is one of the barriers to approving/rejecting your health care.

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23 points

“You want me to whip out my dick and slap you with it since that was the stupidest question I’ve heard?”

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16 points
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You should see what @pancakes@sh.itjust.works wrote in this very thread. You basically just answered their question about what this industry must do to a person’s ability to empathize and be a decent person to others. Or in this case, maybe lack thereof is a job requirement?

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2 points

There’s different teams doing different types of work.

Like the claim system might have it setup so X codes in Y situations can’t be automated. Then someone looks at the claim, determines based on their written guidelines that this one needs to be reviewed so they look to see if there are notes attached. If there aren’t they request the notes, maybe by sending a letter. If there are, they send it to the team that reviews notes and makes these decisions. Those people probably also have written guidelines on what is allowed or not and if it’s more complicated they (should) have someone qualified that can review it. Then the claim is probably sent back to the other team saying “Hey, deny that code and allow this code”, where they then just do whatever that says.

They probably also have situations where X code in Y situation is “never” allowed and the first people reviewing it just always deny it. Then, as mentioned elsewhere here, the provider has to resubmit it and then it’s allowed on “appeal” by another team. This brother you mentioned is probably doing very little decision making beyond applying already decided guidelines to each claim, if he even processes them.

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