60 points
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I recently re-downloaded the Michaels app while I was in the Michaels checkout line just so I could apply a $5 coupon that the register failed to read from the app anyway.

There’s your problem right there.

Does this author not understand how dumb this makes him look? You downloaded an entire app, in the checkout line, for a $5 coupon on something you were likely overcharged for in the first place?

Even when you’re lacking in a store-specific app, your apps will let you pay by app. You just need to figure out (or remember, if you ever knew) whether your gardener or your hair salon takes Venmo, Cash App, PayPal, or one of the new bank-provided services such as Zelle and Paze.

If only there was a universal form of payment that you could keep in your pocket and pull out to use anytime with very minimal interaction. Maybe a card or something.

Apps are all around us now. McDonald’s has an app. Dunkin’ has an app.

Why are you using them?

Every chain restaurant has an app. Every food-delivery service too: Grubhub, Uber Eats, DoorDash, Chowbus.

Why are you using all of them??

Every supermarket and big-box store. I currently have 139 apps on my phone. These include: Menards, Home Depot, Lowe’s, Joann Fabric, Dierbergs, Target, IKEA, Walmart, Whole Foods

Why the fucking hell do you need any of these?!

This is literally the 2024 equivalent of your mother having a dozen toolbars in Internet Explorer because she kept clicking on coupons.

Just go to the place, pull out your credit card, pay the cashier, and leave. How the hell does any functioning adult blame the technology when they have this little self control?

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-1 points

I stopped reading the article after it just became a list of apps. Felt like a thinly veiled ad, and if not, annoying af.

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8 points

tiktok brain

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16 points

People who are proud of getting a good deal via an app break my heart. Most folks I know like that are not strapped for cash. They just like the feeling of getting a bargain. They don’t consider that the prices are artificially inflated. They don’t need the sale item. And in the long run they’ll probably end up paying more when the stores know their purchasing habits and have A/B tested them enough to know how to provide as little as possible while charging as much as a customer can stomach.

If a coupon requires an app, I don’t by that item. Especially when it comes to groceries. When it comes to store cards, most let you use a phone number instead of scanning the card. So plug in a random number at checkout. You can often get a hit on the first try. Then pay in cash. Dirty up someone else’s data and give these stores nothing on you. Seriously, if people keep giving in, it’s guaranteed to get worse. First the store card, then the app, what’s next?

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0 points

The Lowe’s app is actually really handy. You can look up any item and it will tell you the exact isle and bay it’s in for your store. No more wandering around or hunting for an employee to ask. It’s the only store app I actually keep on my phone.

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2 points

The point is it’s bullshit that’s not available on the Lowes website.

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10 points

Most folks I know like that are not strapped for cash.

Whoa. What group do you run in? Literally everyone I talk to on a daily basis is.

I actually just thought through an average day, and the people I talk to regularly. I’ve had conversations with each and every one of them over the past few months about how we’ve had to make major changes to our lifestyles in one way or another because the money is going out faster than it’s coming in. We’re all solidly middle-class, for whatever that means anymore.

So what circles are you in where not everyone is looking for every possible discount they can get? Saving $5 on groceries means I can afford another gallon and a half of gas. I can’t afford to be principled about privacy when those are the stakes. But it doesn’t mean I have to like it.

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3 points

My circle of friends are also not strapped for cash. I’m confused as to how that’s so baffling to you. We’re very much NOT upper class.

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4 points

I think age / location / profession have a lot to do with what socioeconomic circles people run in.

Not to mention luck of the draw.

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1 point

People who are proud of getting a good deal via an app break my heart. Most folks I know like that are not strapped for cash. They just like the feeling of getting a bargain. They don’t consider that the prices are artificially inflated.

Thats why Prime Day is such a big deal.

People think they are getting awesome deals cause its 50% off, are not going and checking price trackers to see the item had a HUGE price spike a week before Prime Day.

But they think they got 50% off and that gives them that massive dopamine rush, and that encourages more spending.

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1 point

Why the fucking hell do you need any of these?!

Yup, I have none of them, and I still get a pretty good deal.

Most of my spending is at Costco, and they send me a paper ad once/month, which I’ll go through and add relevant stuff to my list (in a separate app). But even if I don’t get a discount, their prices are still better than most (e.g. eggs are normally $2.50 or so per dozen, whereas the grocery sells them for $4+). If I’m going to spend more than normal, I’ll check a few sites before going out (or ordering online), and sometimes I’ll ask the store clerk to price match to avoid multiple stops. The one place I have an app for is on my old phone, and it’s for Target because they actually have decent sales sometimes. I don’t check very often, but I will when I’m going to go buy a bunch of gifts for birthdays or holidays or whatever (and again, I’ll check multiple sites first), and I use the 5% off w/ the Target debit card.

I literally don’t bother with any loyalty programs. My grocery store’s loyalty program isn’t needed for discounts, it’s only for a discount on gas at some gas station I don’t go to (and isn’t even next to the store). There’s another with a better loyalty program (they have their own gas stations), but they’re further away and it would cost me more in gas to go there than I’d save.

So if we need something, we’ll look for coupons or whatever before setting out, we don’t use an app or loyalty program. I’m pretty sure we end up wasting a lot less money this way.

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Honestly, if there were a simpler way to sell their personal data to retailers for people who want to do so, that probably would be more appealing for the users.

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2 points

This just in: Author/professor/CEO whose books/classes/company are about manipulative technologies… voluntarily installs manipulative technologies.

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-30 points

Nobody makes your download any damn app. You can just not do it.

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4 points

In many cases this means avoiding the service altogether. So long as you are good with that, then yeah by all means, don’t download it or use the service. I don’t use plenty of services because I don’t want their app. Instagram is one of those.

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23 points
*

Yeah but then they might pull a Reddit and make their mobile web experience shittier and shittier in hopes of sheepdogging people into the app.

If customers are telling a business what they want, and that business sabotages it to force customers to begrudgingly accept what the business wants, that’s not a customer problem, that’s a dumbass corporate idea

We’ve been on a carousel for decades now where some behemoth platform is stable and good and uncontested, then some braindead visionary gets on board and tries to leave their mark, and the entire base leaves like rats on a sinking ship. And the new thing we all run to eventually gets huge and some braindead visionary tries to fix what isn’t broken. Endlessly

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39 points

I remember getting a boarding pass from an airline that was only offered in their app or printed at the airport, no email/download image/PDF option. I didn’t have to install their app, but I would have had to waste time at the airport otherwise. I removed it when I was done and left it a negative review.

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19 points

Couldn’t even get into a baseball game recently without having to download an app

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12 points

I swear that has to be illegal

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3 points

Tell that to 2FA apps for banks and enterprise security systems.

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7 points

Should be. I bought tickets on the official website but they would not accept receipt or even verification from that website. Needed a qr code and only way to get it was with app. Had to step out of line, download the app, remember login I had generated from website, login and pull up the qr codes for my tickets.

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15 points

Bro wtf. I can’t pay for a parking spot without a feckin app.

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2 points
*

This is why everything apps are so popular in many parts of the world. Using a mini-app from the internet running within another app is far preferable to downloading a whole app you may never need to use again. The way they do it in China is so seamless even if you’ve never visited the business before. There’s never any special account creation or entering of payment information.

Obviously it’s pretty terrible in terms of user privacy since the everything app has basically unchecked access to all of your personal information and habits, but the convenience is incredible and feels decades ahead of how apps work in the US.

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5 points

Us lemmings will never be comfortable with this level of centralisation.

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11 points

This is why everything apps are so popular in many parts of the world

What’s wrong with a web browser? I know it’s not as seamless, but it’s far less limiting and literally any company can create a site, regardless of their size. There’s systems like Google Pay that avoid you having to enter your credit card details on every site.

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-1 points
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Among other things said, you lose access to push notifications / scheduling which a lot of apps are reliant on.

You could have those come in an email instead, but now it’s not personalized to the app or notification type, and if you’re like me, I actually disable alerts on my gmail because most of the things in there aren’t important and it was too disruptive.

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2 points

you lose access to push notifications

Web apps have supported push notifications for a long time now. I think even Safari supports them now.

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4 points

Even the best websites don’t feel as smooth as native UI elements, and somehow browser compatibility is still a very common issue. Signing in with Google and using gpay for checkout is kind of close, but each website has different design elements complicating the experience while giving up the same amount of your personal data as if using an everything app.

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6 points

How is that better than a web browser? Web browsers were supposed to be the “everything app”.

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1 point

Web browsers don’t integrate to a single account and payment system, nor do they preemptively load entire websites before you start browsing. So you’re always waiting for actions to complete or for images to load which feels slower. Mobile websites also tend to be very bloated slowing things down further than if the same functions were done natively in an app. There’s also no consistency between websites so you never know when something will/won’t work nor how far away you are from checkout. And then to top it all off there’s browser compatibility, which is typically pretty poor for anything that isn’t Chrome/Safari.

If a web browsers could really do the same thing all these companies wouldn’t feel the need to make their own device specific apps.

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115 points
*

My favorite part of the 30 day dumb phone challenge I did recently: I couldn’t install your crappy app even if I wanted to.

A little over halfway through the challenge, was paying for my order at a local eatery, and the cashier started plugging their new app and rewards points and digital coupons and shit. I was like “I’m gonna stop you right there: flip phone.” and pulled it out of my pocket and brandished it like I was the sheriff of Luddite-ville.

Kinda like this, but “Flip phone!”

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8 points
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I was like “I’m gonna stop you right there: flip phone.” and pulled it out of my pocket and brandished it like I was the sheriff of Luddite-ville.

I…is the implication you would have no other choice but to install their app if you didn’t have a flip phone?

I’m baffled by these comments. Who the hell is actually listening to these people and installing apps on their phone just because a cashier mentioned it?

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3 points

It’s not that they’re going to convince me, it’s that it’s annoying they keep trying (likely by management)

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64 points

I just tell them ‘no’.

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9 points

Yeah…try that in CVS.

“No no, I’d rather NOT have a reciept that’s 3 miles long, because I bought a candy bar…”

But we already cut down 3 trees just for you!

“No.”

"Oh, you’re taking this irrelevant slip of paper! We have armed guards to make sure you do! There is a world war 2 tank outside that will crush you, and blow up your car! I know it’s not really a war worthy tank, and in that sense it’s obsolete, but it can still more than handle your toyota geo. Now then…take…the…reciept!

NEVER!!!

GUARDS!!!

And then a Kill Bill-esque fight scene breaks out. You know, like when she fought the crazy 88s. Except instead of a group of ninjas headed by a 14 year old Japanese girl, it’s a group of swat team members headed by a 17 year old CVS register worker wearing a red CVS vest that he uses as a choking hazard on you in the fight.

Your goal is to dodge bullets, matrix style, while disarming one guard to shoot the rest of the guards dead, so you can fight this CVS employee one on one, as wave after wave of reinforcements constantly change the dynamic of the battle.

Finally, after defeating all the guards, you return to your car to return home, and as you make your turn onto the main road, thats when you see it. A world war 2 era tank firing mortors at you, as you’re forced to weave all over the road. Other cars exploding, you’re all over the road, a helicopter has joined the chase. Suddenly the helicopter is firing air to surface missles, and as you dodge them, they blow up the tank.

The helicopter then lands right in front of you on the highway. As you prepare for the final battle, the door opens it’s your wife. You both embrace, and take off in the helicopter. Forever on the lamb. Always running from the threat of CVS employees that can strike at any time.

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4 points
*

What on earth are you people talking about?

I go to CVS all the time for random things, I’ve never once been pushed to use an app, nor have I ever encountered anyone that is legitimately pushing you to do anything after a simple no.

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8 points

I don’t go to CVS because they make the whole experience exhausting.

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36 points
*

That’s what I used to do, but a good portion of the time they’d continue their spiel to try to change my mind. Have only had to brandish the dumb phone once, but so far it’s got a 100% shut down success rate.

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3 points

That’s what I used to do, but a good portion of the time they’d continue their spiel to try to change my mind.

Where are you shopping where you are routinely encountering cashier’s that are this pushy about the apps? The overwhelming majority of cash register attendance are underpaid employees that are just trying to get you through the line. They said the line because they have to say the line, but most have no intention of really trying to sell you on it.

Once upon A time, these things were just rewards programs, with the key ring bullshit. Were you signing up for each and every one of them too?

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9 points

and sounds like more fun!

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19 points

I just tell them I don’t have a phone. Even if I’m still holding it in my hand. Most don’t want to engage. They likely figure they’re not payed enough for that.

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5 points
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Don’t download the app then. You don’t need it. Whatever it is. You don’t need it. Whatever bullshit productivity promises someone made to you, it was a lie meant to trick you into installing their spyware. All smartphone apps are spyware. Period. Call a restaurant instead of using UE/DD, send a text rather than whatsapp, tiktok is brainrot and totally unnecessary, any and all social media platforms all work inbrowser (although, they themselves are also spyware, so it’s best to not use Facebook, IG, TT, Snap, or any other similar platform). The only useful thing that smartphones offer that wasn’t previously just fine on other devices is an internet browser in your pocket.

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5 points

And then you go to the website on your phone and you get “Install our handy dandy little app” pop-ups every time you open a new page. If only they wouldn’t do that.

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1 point

Damn that’s wild reading this from an app

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