(IT support) I actually don’t know where that random setting in your application is, I’m just really fast and good at guessing from doing it a million times in applications I’ve never heard of before.
Similar to that, just because someone works in IT, doesn’t mean they can fix your computer problem. I’ve worked with a lot of developers who were great coders but couldn’t resolve networking or random OS issues.
no one QA’d this AAA game
Actually, that game breaking bug was caught weeks ago by QA. Unmoving deadlines set by upper management meant that a fix couldn’t be made in time for the content schedule.
Also, by the time the game has been released for 1 hour, the players have already racked up more playtime than the full QA team could reasonably achieve throughout several years of development (and for most of that time QA were playing an older version…). So, if your game has a lot of player choice, randomization, simulation, complex systems, chances are the players are seeing things that QA never did. And then the players wonder how QA could miss such an obvious bug.
“IT is mainly introverts doing mysterious stuff no one understands”
It is a very cooperative field where everyone has different roles with different responsibilities, but everyone has a vague idea what everyone else is doing. Most of the time is spent making sure everyone else can also use the systems you build, not just yourself.
That the folks in IT have any sway over microsoft or facebook’s ui plans.
NO Karen, I can not make Teams go back to the way it used to be. No matter how many times you ask.
That IT people can pretty much fix anything like TVs, HVACs, stoves, water heaters, fridges, toasters, rice cookers, and many more.
Just because we work in tech, doesn’t mean we can deal with every technology known to mankind.
And no, we’re not certified electricians.
I think that comes from the fact that a lot of people got into computers by learning to take apart and fix things like that.
That, and the general populace has fuck all for troubleshooting skills.
The error on the screen tells you exactly what is wrong in plain English… But you got impatient and clicked past it.
(Unless the dev happened to not write the error messages, then you’re fucked or pay money for support)
I had a lady I was helping with tech support ask me about her lightbulbs. I just told her I didn’t know the answer. She said “well you should know, it’s electronic.”
TVs, HVACs, stoves, water heaters, fridges, toasters, rice cookers,
Lol, rocket scientists wept