18 points

Cussing also works

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15 points

Just start swearing at it and it will usually connect you, the nastier the better.

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2 points

Dropping n-bombs to get to customer service

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9 points
*

It’s so stupid too. All they offer to help with can be easily looked up online. I never waste my time calling some dreaded hotline unless it’s a special case.

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8 points

Sounds like its working, then.

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3 points

Ha, sure sounds like it. But you had to wait also before there were only answering machines. Hotlines have always been awful.

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6 points

When answering machines want me to speak out loud despite how long I wait to hear the number prompts, sometimes I yell fuck you and hang up.

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5 points

It doesn’t work on all systems, but you can try spamming the zero button. My bank has the most annoying robot assistant I’ve ever had to deal with, but I’ve learned if I hit the zero button everytime it asks me something after about 4-5 times it gives up and just transfers me to a person… I have had this work for other companies, but it’s hit or miss.

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4 points

Seems like people have been doing this enough that companies have started to disable the functionality. Comcast will just hang up on you nowadays if you spam zero.

My trick lately to speed things up with Comcast is just go straight to cancellations. I always immediately get a human on the phone. I them tell them what I’m actually calling about, and they will then transfer me to the correct department.

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2 points

This can also backfire because they might transfer you back to the queue, losing your previous spot.

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