32 points

Yeah was so happy when I read that. Lovely to see no forced arbitration or class action waiver bs

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66 points

What are some other companies that are also very down to earth and not using every trick in the book to get away with stuff?

I come to think of the Proton foundation, but that’s just because I am a fanboy of theirs.

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57 points

Steam is the very first company I’ve ever seen do this. I’ve been getting tons of emails from random fucking companies I’ve probably created an account with at some point in the past, and they ALL do this arbitration bullshit. Steam is the only fucking company that went the other direction, and I love them for this.

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14 points

They seem to just keep getting better and better. When I scratched the lens on my index due to my own carelessness they replaced the headset for free. It’s been 5 years since I bought it and the controller strap broke last week and they sent me a free replacement. Any other company and I would have expected my only option to be buying a new controller.

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5 points

For real I re-read it a few times and just got this shit eating grin on my face

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87 points

While I endorse the change, I believe it’s being made to avoid arbitration being weaponized by class action plaintiffs, which can be more costly than a class action lawsuit

Eg: https://www.jdsupra.com/legalnews/mass-arbitration-aaa-looks-to-reign-in-4534306/#:~:text=In one example%2C Uber was,at the outset of cases.

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69 points

Good, because forced arbitration is stupid anyway. We should weaponize it against scummy corporations.

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9 points
*

It seems like its actually a giant fuck you to anyone who doesn’t live in King County, Washington State, USA.

Everything has to be done in King County Courts in Washington State.

That’s some big travel costs for people all over the world.

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7 points

You’ve got to be absolutely loaded to sue a company as big as valve anyways. If you have enough money to sue valve then you easily have enough money to retain a local lawyer for it. Nobody is going to be taking an international corporation to small claims court.

That requirement mainly strikes me as a way for them to avoid having people judge shopping for some texan christofacist judge who would immediately rule against valve because they see videogames as the work of satan or something. Locking you into using a specific court in a fairly liberal state avoids that issue. With the current state of the US judicial system I don’t blame them for wanting to know that they’ll have a sane judge.

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1 point

Not a lawyer, but something makes me doubt all the courts around the world would hold to this.

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