126 points

DOT’s rule also puts an end to airline runarounds by requiring refunds to be automatic, prompt, in the original form of payment, and for the full amount paid.

This is perfect. I just had to chase a few travel companies for refunds they owed me. The cancellations were the fault of the companies, not mine.

Every single one of them requires you to call some hidden phone number who tells you to download an app, and part of your refund is always disputed. It literally takes hours just to figure out how to complain.

They take your money in 5 seconds, but give it back in “5 to 7 business days”.

permalink
report
reply
31 points

They take your money in 5 seconds, but give it back in “5 to 7 business days”.

This is the thing that pisses me off most. After spending hours arguing when they finally relent it will be “up to 30 business days before you see your refund”. I had one company take 120 days to refund my money when my venue had to be cancelled during COVID, money that I had to pay the moment I booked.

permalink
report
parent
reply
9 points

At that point you have to complain about it to your credit card provider. They are literally taking your money. 30 days is not acceptable, let alone 120 days.

I complain once to the merchant and if the money isn’t going to be refunded soon, I call the credit card company. Try not to threaten or call again. Literally just escalate at the sign of problems.

permalink
report
parent
reply
6 points
*

During COViD, I had flights cancelled on me. It was a discount carrier that first claimed “no refunds”. When I called and pointed out COViD regulations requiring it, they relented and gave me a credit for their shitty airline, expiring in a year. However after two years, I did get an actual refund … never again flying JetBlue

permalink
report
parent
reply
86 points
  • Ensuring accountability for companies that provide bad service. People shopping for products or services should be able to rely on customer reviews to assess which companies will provide streamlined service and not waste their time. The FTC has proposed a rule that, if finalized as proposed, would stop marketers from using illicit review and endorsement practices such as using fake reviews, suppressing honest negative reviews, and paying for positive reviews, which deceive consumers looking for real feedback on a product or service and undercut honest businesses.

Wait. No more fake reviews? No more supressing honest negative reviews?

I’ll believe it when I see it. Let’s see how Amazon/Google/Yelp handle this.

Let the lobbying commence!

permalink
report
reply
10 points

How in the world would they enforce this?

permalink
report
parent
reply
14 points

Consumer reporting.

permalink
report
parent
reply
-1 points

We already report… Nothing changes.

At this point your daddy can take a dump on your chest, and government will side with him because fuck you peasants. What are you going to do about it? Cry

permalink
report
parent
reply
3 points

That is what someone who is taking advantage of that system would ask.

permalink
report
parent
reply
72 points

One thing I’d like to improve the clarity on or outright declare/enforce: put a limit on the wait time allowed. Fixing chat bots, and website directions is one thing, but still being put on hold for 2 hours because the company doesn’t pay for sufficient phone staff is BS.

permalink
report
reply
-43 points

and it does not make companies pay the phone staff a living wage either furthering the problem

this all just show for the election with no plan to carry through

permalink
report
parent
reply
59 points

In '21 a bill to more than double the minimum wage to $15/hr failed due to Republicans in Congress, and Biden used an Executive Order to increase Federal Worker minimum wage to $15/hr. The issue isn’t Democrats here. Vote Blue if you want to empower Harris and Co. to enact these changes they clearly also want to implement.

permalink
report
parent
reply
-13 points

In '21 a bill to more than double the minimum wage to $15/hr failed due to Republicans in Congress

With the help of 8 members of the Democratic caucus.

There will never be another national minimum wage increase. And every centrist loves it that way.

Note that I said national. Not “well, it covers government employees and blue states, so you worthless flyover morlocks be happy with 2.13 plus tips because we’ve got ours, fuck you.”

permalink
report
parent
reply
-22 points

In '21 a bill to more than double the minimum wage to $15/hr failed due to Republicans in Congress Democrats pretending that an unelected clerk with only a strictly advisory role had veto power

Fixed it for you. They had the votes.

The issue (mostly) isn’t Democrats here

Fixed that too.

While there’s no doubt that the American Fascist Party is much worse in probably every way, the Democrats HAVE been known to make a ton of vague promises around election time that they don’t follow up on as well as breaking concrete ones that their owner donors don’t like.

permalink
report
parent
reply
-30 points

justice delayed is justice denied

Biden has not even been a strong supporter of raising the minimum wage and just giving some lip service to it is a slap in the face to US people

last time workers demanded better he squashed it by threatening workers with their livelihoods

permalink
report
parent
reply
66 points

How about automation of filing taxes. Such a scam.

permalink
report
reply
35 points

New direct file from the IRS is a good step forward. It is very simple but not everyone is eligible yet iirc.

permalink
report
parent
reply
32 points

Its so simple I’m disqualified from using it because I have a HSA.

Now pass federal universal healthcare and that’ll go away so we have no issues.

permalink
report
parent
reply
3 points

Is that because they don’t have the info from the HSA?

I thought the point of systems like this is that they prepopulate everything they know, and then you fill in the rest?

That way it’s quicker, and you dont accidentally miss something they know about and get in trouble with the IRS wasting everyone’s time?

permalink
report
parent
reply
4 points

Didn’t they just open it up to everyone? I thought that was one of the Biden admin’s recent wins

permalink
report
parent
reply
12 points

It’s opened to all states (was certain states before) but not everyone qualifies.

permalink
report
parent
reply
54 points
*

A new Internet provider came to town and we jumped from Comcast. Waited up to two hours multiple times trying to get through to someone to cancel the account, and couldn’t. So we just let them turn our service off. We don’t have any of their hardware so there are no continuing charges. It’ll be easier and less costly, considering the value of our time, to pay the collection agency.

That is fucked up. That’s some bullshit I’d love to see fixed.

permalink
report
reply
43 points

I have good news for you. You can just tell your credit card provider that you tried to cancel, but couldn’t. They will just cancel it for you. It’s a bit of a strong-arm tactic, but it works.

Whenever you need to cancel a gym, try this. They tell you that you need to come in? Nope, not acceptable or legal.

permalink
report
parent
reply
15 points

Getting banned from the gym is easier than cancelling.

permalink
report
parent
reply
15 points

Become ungovernable.

Shit on the bench press.

permalink
report
parent
reply
11 points
*

That’s the real reason every gym has a naked old guy hanging out in the locker room with his nuts out. At some point, every man will spend decades of his life trying to cancel his gym membership - and having failed all his life, will find himself having become a desperate old man, left with no choice but to flaunt his wrinkly nutsack in the locker room in hopes of them finally kicking him out, thus freeing him from his eternal struggle.

permalink
report
parent
reply
1 point

“What do you mean I can’t do squats with my penis out!? I thought this was America!!!”

permalink
report
parent
reply
7 points
*

Yeah I think we did ETF or something. I’ve been out of work for 5 months. Now let me tell you about trying to close an empty bank account so they will stop paying people and charging you fees…

permalink
report
parent
reply
3 points

Closing a bank account is as easy as legally possible. They are already highly regulated, and there’s a lot of paperwork to protect you from having your account closed without your permission. You can literally go into a bank if you want help. That’s not the same thing as a gym at all.

permalink
report
parent
reply
4 points

don’t rely on that. I had a medical vendor charge the wrong amount (pre claim) and refuse to reverse the charge and my credit card company (well ex credit card company) refused to as well. because some sort of charge was legit they did not see the wrong amount as any issue.

permalink
report
parent
reply
3 points

Yeah turns out wrong amount is somehow not fraud so the credit card doesn’t need to help with it. You have to battle it out in civil court instead. Enraging.

permalink
report
parent
reply
10 points

Doesn’t work with Comcast …… when I moved into my current house, I got a fantastic fiber provider that hooked me up on move-in day! However apparently the previous owners had Comcast and Comcast kept trying to collect despite me saying I have never had an account with them. 2-3 months later, they came and cut my fiber from my actual provider. Bastards wouldn’t even let me complain because now they realized I’m not a customer

permalink
report
parent
reply
10 points

They cut someone else’s fiber? That seems like a trespass or destruction of property, but probably not your property.

permalink
report
parent
reply
3 points

Yep, and I did spend days trying to get them to take responsibility without any progress. Mostly they hung up when I couldn’t prove I was a customer

My fiber provider basically shrugged and said “yeah, they do that”, and were pretty quick about replacing it for me

permalink
report
parent
reply
7 points

There need to be serious consequences for something like that and there just aren’t.

permalink
report
parent
reply

politics

!politics@lemmy.world

Create post

Welcome to the discussion of US Politics!

Rules:

  1. Post only links to articles, Title must fairly describe link contents. If your title differs from the site’s, it should only be to add context or be more descriptive. Do not post entire articles in the body or in the comments.
  2. Articles must be relevant to politics. Links must be to quality and original content. Articles should be worth reading. Clickbait, stub articles, and rehosted or stolen content are not allowed. Check your source for Reliability and Bias here.
  3. Be civil, No violations of TOS. It’s OK to say the subject of an article is behaving like a (pejorative, pejorative). It’s NOT OK to say another USER is (pejorative). Strong language is fine, just not directed at other members. Engage in good-faith and with respect! This includes accusing another user of being a bot or paid actor. Trolling is uncivil and is grounds for removal and/or a community ban.
  4. No memes, trolling, or low-effort comments. Reposts, misinformation, off-topic, trolling, or offensive.
  5. Vote based on comment quality, not agreement. This community aims to foster discussion; please reward people for putting effort into articulating their viewpoint, even if you disagree with it.
  6. No hate speech, slurs, celebrating death, advocating violence, or abusive language. This will result in a ban. Usernames containing racist, or inappropriate slurs will be banned without warning

We ask that the users report any comment or post that violate the rules, to use critical thinking when reading, posting or commenting. Users that post off-topic spam, advocate violence, have multiple comments or posts removed, weaponize reports or violate the code of conduct will be banned.

All posts and comments will be reviewed on a case-by-case basis. This means that some content that violates the rules may be allowed, while other content that does not violate the rules may be removed. The moderators retain the right to remove any content and ban users.

That’s all the rules!

Civic Links

Register To Vote

Citizenship Resource Center

Congressional Awards Program

Federal Government Agencies

Library of Congress Legislative Resources

The White House

U.S. House of Representatives

U.S. Senate

Partnered Communities:

News

World News

Business News

Political Discussion

Ask Politics

Military News

Global Politics

Moderate Politics

Progressive Politics

UK Politics

Canadian Politics

Australian Politics

New Zealand Politics

Community stats

  • 13K

    Monthly active users

  • 6.4K

    Posts

  • 110K

    Comments