Taiwan Semiconductor Manufacturing Company (TSMC), one of the world’s largest advanced computer chip manufacturers, continues finding its efforts to get its Arizona facility up and running to be more difficult than it anticipated. The chip maker’s 5nm wafer fab was supposed to go online in 2024 but has faced numerous setbacks and now isn’t expected to begin production until 2025. The trouble the semiconductor has been facing boils down to a key difference between Taiwan and the U.S.: workplace culture. A New York Times report highlights the continuing struggle.

One big problem is that TSMC has been trying to do things the Taiwanese way, even in the U.S. In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

TSMC quickly learned that such practices won’t work in the U.S. Recent reports indicated that the company’s labor force in Arizona is leaving the new plant over these perceived abuses, and TSMC is struggling to fill those vacancies. TSMC is already heavily dependent on employees brought over from Taiwan, with almost half of its current 2,200 employees in Phoenix coming over as Taiwanese transplants.

264 points

Just imagine what they would face in Europe, where workers even have rights!

permalink
report
reply
97 points

Teaching the Asian colleagues the fine art of blocking factories and burning tires.

permalink
report
parent
reply
32 points

Idk I seen the South Korean picket lines, that looks like solidarity to me.

permalink
report
parent
reply
10 points

Korean worker finally got beat down enough to fight back?

permalink
report
parent
reply
4 points

And that’s why they won’t set up a fab in Europe, the cost of manufacturing would simply be too high.

permalink
report
parent
reply
194 points
*

I’m reminded of the time Walmart tried to enter Germany with their work culture. But in their case it wasn’t just that the Germans didn’t like it. It was illegal. And the German customers were weirded out by Walmart employees smiling and being so cheerful all the time.

permalink
report
reply
73 points

Apple still tries to have the cherry up-beat customer services department in the UK and it doesn’t work. It’s a Saturday, no one wants to be doing this call, don’t pretend otherwise it’s weird.

permalink
report
parent
reply
28 points

But in their case it wasn’t just that the Germans didn’t like it. It was illegal.

I want to learn more?..

permalink
report
parent
reply
49 points

https://youtu.be/59AMOwlf6XQ

Don’t know if it’s in the video, but as far as I remember it was about how working hours were calculated and about worker surveillance. And Walmart trying to control worker’s private lifes by forbidding sexual relationships between workers.

permalink
report
parent
reply
32 points
*

Also things like selling their loss leaders below purchase price. The kicker is that they still lost the price war they started even though the German discounters kept things legal.

Then there was something about not wanting to publish their balance sheets as they’re required to, shutting out the works council from stuff that the works council has a right to be involved in, the list is endless. Not only did they not have a German CEO to manage all that stuff they apparently didn’t even have German lawyers.

permalink
report
parent
reply
17 points

And Walmart trying to control worker’s private lifes by forbidding sexual relationships between workers.

Just why would they do that? And were that their concern, wouldn’t such people work better, not worse?

permalink
report
parent
reply
17 points

By law: 8 hours as the rule, never more than 10 hours for exceptions.

By contract, they can go a little above the 8 hours.

If they go above the 10, it can cost the company a lot even for a single case.

permalink
report
parent
reply
14 points

So they didn’t plan even for such simple things. Wow.

permalink
report
parent
reply
14 points
171 points

This makes me laugh because I work for a UK company that was bought out by an American company, who’s trying to treat the UK staff how they would treat US staff - and it’s not going well.

Our American colleagues cannot fathom how much time we take off for holidays, especially around Christmas. They also got a shock when doing some recent “restructuring” they couldn’t just fire a bunch of UK folks.

permalink
report
reply
61 points

Our American colleagues cannot fathom how much time we take off for holidays

So many days if it’s like colombia. They have 37 holidays off each year. It’s great but im constantly forgetting which days are festivals so i always end up walking to the store and then returning home dejected because i couldn’t buy my cheese.

permalink
report
parent
reply
51 points

In china I had a UK roommate. He was on the phone with his mom mid week when she should have been at work. I asked if she was sick and he was like “No. She took some vacation days to tidy the house.” My jaw hit the floor. My vacation days in the US were so precious and so few that I’d never fathom using any to do chores. Unreal that you can have so much vacation you’d elect to spend it doing chores.

permalink
report
parent
reply
4 points

Damn. I wish I could take time off just to clean my house. It needs it.

permalink
report
parent
reply
25 points

Sounds like the time Walmart tried to get a foothold in germany. Their american way of treating workers, but especially their way of treating customers (greeters at the door) crashed and burned hard here.

permalink
report
parent
reply
6 points

Fintech?

permalink
report
parent
reply
4 points

Not quite but tech for sure

permalink
report
parent
reply
134 points

extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

Funny. The same issues that Tesla is experiencing in Germany.

permalink
report
reply
94 points

Yeah… I personally was surprised there are developed nations with a more toxic corpo culture than the US. But apparently the Asian powerhouses are all built on corporate servitude.

permalink
report
parent
reply
64 points

For a lot of Asian countries the “asian dream” is still somewhat realistic.

Just look at China or Korea. Many of the older folks there grew up in abject poverty, but the countries managed to develop themselves through hard labor into modern, wealthy nations. The promise of “my kids will have it better” was actually true for them. And that promise still drives a lot of the work culture. In China the first cracks already appear, since for the first time in 50 years or so, the current youth has no way up anymore.

permalink
report
parent
reply
41 points

You’d be surprised to hear about Japanese & Korean work culture.

permalink
report
parent
reply
24 points

Yeah… korea, Japan, Taiwan, China

permalink
report
parent
reply
3 points

Japan is slowly getting better, but it’s a long road ahead. There are more laws and they’re actually enforcing some of them with regard to harassment and hours worked (a lot of people would clock out and keep working, but they’re trying to make the penalties bit enough to stop it from what I hear. My company is certainly strict about it).

It’d be nice to have european-level vacations before I retire, but that I don’t see happening

permalink
report
parent
reply
-1 points

Central/Eastern Europe somewhat does.

Also, I don’t like how in much of Europe for many jobs you can’t quit at will, you legally have to give notice (and sometimes not a short one).

permalink
report
parent
reply
8 points

At will employment is horse shit. A notice period on a month or 2 months is fine… you agree up front so you know. And your next employer counts this in when hiring. And mostly you have some vacation days you can take to shorten it a bit.

In the Netherlands a determined contract of a year has no “out” other than an agreement between the 2 parties… otherwise you serve it in full. Which is what you agree to when starting it.

permalink
report
parent
reply
5 points

It goes both ways, your employer can’t fire you at will either. But it goes further, usually you have a probation period, in Germany it’s up to 6 months during which you can leave any time, or be fired at any time. Beyond that there’s always the option to agree on a shorter notice period, but if you’re getting fired and you agree to a shorter period you won’t get unemployment compensation for that time.

permalink
report
parent
reply
121 points

Happy workers are hard workers, treat them like shit and they’ll walk right out the door.

permalink
report
reply
41 points

Correct! Well unless, they’re starving and need to feed their families.

permalink
report
parent
reply
40 points

Aren’t the machines TSMC uses made in the Netherlands? They’re the only ones who can get down to that size, and they do it working 36 hours a week…

permalink
report
parent
reply
30 points

My brother worked for such a Dutch company (ASM) and often got sent overseas to supervise the setting up of the production lines with these machines.

He mentioned when he’d get sent to Asia, the workers would make sure to get it done over a weekend, while implementing the same setup would take 2 to 3 weeks in the US. In part that was due to the working conditions mentioned, but also simple lack of planning in case of the latter (things would grind down to a haalt because certain changes would need to be made, and the person responsible for the decision wouldn’t respond for hours or days, etc).

Side note: while 36 hour work weeks are common in the Netherlands, 40 hours is still the norm in my experience.

permalink
report
parent
reply
7 points
*

A large chunk of ASMLs workforce is in the US actually.

ETA: about half their workforce is in Europe

permalink
report
parent
reply
20 points

Funny thing is, TSMC in Taiwan is considered a premium employer. It offers much better pay and parks than other companies.

permalink
report
parent
reply
2 points

Parks?

permalink
report
parent
reply

It can’t be just that. The cultural difference is real in the sense that there is in Asia in general more obedience or reverence or discipline or selflessness or whatever you call it, that you simply don’t find at scale in western civilisations. Whether it’s good or bad I don’t judge

permalink
report
parent
reply
5 points
*

Well, it’s bad from a western POV.

permalink
report
parent
reply
1 point

It’s doubly bad because Asian countries are significantly more productive due to extremely long working hours.

permalink
report
parent
reply

Technology

!technology@lemmy.world

Create post

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


Community stats

  • 18K

    Monthly active users

  • 4.8K

    Posts

  • 84K

    Comments