18 points
Gamer’s Nexus is pushing for ASUS to have better support across the board. Their theory is if a leader in the industry does it, everyone else must naturally follow. I’m personally praying for their success.
Yeah, I hope they do, but I’m hardly confident they will.
Part of ASUS’s (and most everyone else’s) problem is they don’t do support, a 3rd party they contract with does.
So you have the stupid shit that happened, where the 3rd party company tries to get extra money out of you for repairs you don’t need, because it’s directly going to help their bottom line.
It’s some fucked up priorities: ASUS wants the cheapest vendor, and the cheapest vendor is going to try to find any other way to get extra money beyond contracted rates for repairs.
3 points
