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23 points

It wasn’t that hard to cancel. People are just dumb.

Now if you want a pain in the ass subscription to get rid of, I’ll say Amazon that requires you 4 - 5 clicks to get rid of it as they’re pleading with you to stay.

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7 points
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Yeah but the thing is California law makes it pretty simple. It must be around as easy to cancel as it is to subscribe

If you’re able to subscribe to Nitro by clicking a button in your hot bar you must be able to cancel Nitro via a similar method. It’s one of the main reasons that Sirius XM allows canceling via a button if you have your residence set as California

With Discord Nitro they have pop-ups everywhere advertising you to try to get you to subscribe and all it takes is clicking the pop up and then hitting subscribe (if you already have a payment method saved), if you’re looking to unsubscribe you have to going to your settings find your Discord Nitro subscription hit the cancel button find the cancel button on there please don’t go button find the cancel button on the discount page that they give you to try to convince you not to go and then confirm it with an are you sure (unless they removed that one). It’s not a very streamlined process

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10 points

Yes, Amazon is the worst! My echo dot asked me if I wanted to sign up for Amazon music, I said no, the echo dot misheard me and signed me up. Then I had to spend 10 minutes navigating the stupid Amazon website to cancel, making sure I click the correct greyed out button otherwise I’d have to start the process over again. Super anti-consumer behavior but what else would you expect from Amazon.

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4 points

The thing will just ask you and start taking your money if it thinks you said yes? I see so many ways this can go wrong, but then again, maybe that’s is what amazon wants.

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My echo dot asked me if I wanted to sign up for Amazon music, I said no, the echo dot misheard me and signed me up.

People in 1960s would’ve deemed this sentence as deranged lol. You’re talking to a machine and it misheard you and took your money? Are you pulling my leg?

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4 points

I have never had nitro but I did cancel Amazon prime easily.

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0 points

They signed up for Discord Nitro, the bar is kinda low.

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4 points

Bullshit. I had to chargeback my credit card to cancel it, it was insane

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3 points

You want one that’s a pain to cancel have a look at nowTV as well, sign up for one package, checkbox at bottom that’s hard to spot (and refuse)under the big “Exclusive offer” they throw in another package, double monthly then after that they’ll add in a free gift of 4K, then charge you after first month. All of which need to be cancelled separately, and also they make it almost impossible to delete your payment info.

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148 points

It wasn’t that hard to cancel. People are just dumb

If a subscription is harder to cancel than it is to sign up, that’s anti-consumer. It’s not really anything to do with anyone’s intelligence.

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3 points

It’s not harder to cancel than to sign up though. It’s a one or 2 clock process to cancel and a whole lot of card details entering to sign up.

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2 points

I mean technically it is harder to sign up to Discord Nitro, you have to enter your payment details. Where cancelling is just a few clicks.

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40 points

It’s also illegal in EU.

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6 points

and California (where this lawsuit is coming from)

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-68 points

No, it absolutely does have something to do with people’s intelligence. Because if you can’t seem to follow the prompts there to cancel? Yeah, you’re kind of dumb.

It’s different than in Amazon’s case where sometimes they’ll flip the buttons on you, tricking you to resume. That kind of thing is anti-consumer.

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5 points

Dumb people deserve to be protected by the law.

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5 points

Amazon is pretty easy, just go to the renewal page and say don’t auto renew and hit confirm

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37 points

A lot of people are dumb. Half the world’s population has a below average intelligence.

Why should we allow companies to victimize dumb people? Why is that ok to you?

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71 points

They’re both anti-consumer; the difference is in the degree.

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