It should be lower. This incident really put a spotlight on their claims denial rate being the highest in the industry, twice as high as industry average. A lot of customers will probably be leaving but that hit won’t happen until later when the next billing cycle comes.
Or the idiotic “open enrollment” period. Can’t believe they only let us change health insurance once a year.
Unless you got a baby. Like you need to be in an accident that will take 9 months to conclude…say you’re the only female astronaut going to the space station for a weekend on a Boeing starliner spacecraft but it starts leaking helium. What would you do if you suddenly needed to pay for inter spacial health care but open enrollment was a month ago? I don’t known what, but I’d start gathering tungsten parts from around the craft and I’d take some spacewalks at strategic times to loose said parts straight on to -toss has censored this part- and the car would roll down the hill in American movie style and we’d be laughing! Wait what about a baby! You could get pregnant in space and then you could sign up!..the baby, not you.
A lot of customers will probably be leaving
How many of their customers actually chose them? Most people get insurance through their job
The business do also have to choose. Companies will often act like whatever insurance they have is the only option to them, but really they choose the insurance provider. Which means, especially in small businesses, if everyone is pissed about their shitty insurance, it can be changed. Unfortunately that means there is a gap between cause and effect, but there can be an effect.
Hopefully that name becomes mud to the point where people hear United and recoil. It is, after all, a benefit that is suppose to attract talent, if it isn’t doing that, something will change.