Not to excuse them, but this is from 2019. Yes, that behavior was so outrageous at the time, but hopefully it is no longer happening
I remember my bank used to ask me for the 2nd, 5th and 7th letters of my password from time to time.
There’s only one realistic way they can know those to ask me.
They haven’t asked me that for a while now, so I can only hope they encrypted them properly at some point.
Also, nobody reads the actual posts, just the headlines. They were accidentally stored in logs:
As part of a security review in 2019, we found that a subset of FB users’ passwords were temporarily logged in a readable format within our internal data systems,
which is something I’ve seen at other companies too. For example, if you have error logging that logs the entire HTTP request when an error happens, but forget to filter out sensitive fields.
I worked at a company that handled sensitive data and we always had to pay special attention to logs in code reviews to make sure someone wasn’t inadvertently logging something that could potentially be private.