132 points

How many times has this been posted now? Genuine question: why is this such a big deal?

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113 points

Genuine question: why is this such a big deal?

These are not all video game companies, but for reference:

AMD: 26,000 employees
EA: 14,000
Facebook: 84,000
Netflix: 11,000
Spotify: 9,000
Twitter: 7,500

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75 points

Yep. But it also seems like people are so shocked by the data that maybe they’re missing the moral of this story, too? …sure it’s impressive that Valve has done so much with such a small workforce, but I think the reason they’ve been able to move so quickly is because they have such a small workforce. Companies get slow because they get big…I don’t care how much you tout your SAFe processes; you will always lose efficiency as you grow. It’s the difference between steering a canoe vs a cruise ship…the more you grow, the more you have to fight against momentum. So, my takeaway from this is that they figured out the secret to continued success as a maturing company, and good for them.

Now, I say all of this with sincere hopes that they don’t work their smaller number of employees to death and ask them to take on inappropriately burdensome workloads. Because if that’s the case, they should fuck right off with the rest of their peers.

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42 points
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From what I understand, they basically have a very open work structure. People are free to work on what they want, when they want. They actually are against high workloads and do everything they can to prevent employee burnout.

Source

I can’t say if that extends beyond the development teams to other departments like server management, but everything I’ve ever seen about them says they’re all just in it to have fun, make cool shit now and then, and of course make tons of money. The fact that their sales platform basically just prints money helps support that culture, obviously.

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4 points

This is such a simple idea that people seem incapable of understanding

Big companies can’t innovate. They’re pulled in too many directions and create bureaucracies that stifle the individuality needed to push beyond known techniques. At best, they can iterate and imitate - and even that is very hit or miss

There’s this idea companies must grow or die - but in reality, companies grow until they can only perpetuate themselves. They start to only make sense on paper

Individuals drive progress - they need time and autonomy

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4 points

your explanation brought to mind the design ideals behind the RISC (reduced instruction set computer) CPU architecture. Less complexity means higher throughput.

Hope its not a shitty simile lol

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3 points
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Your point about agility is valid but Valve hasn’t veered and pivoted their way to success. Their core model and service have stayed pretty consistent for many years now. And while a cruise ship can’t steer quickly, it can move a hell of a lot more people much faster than a canoe. They are just getting a lot done with very few people and it’s 100% worth of remark. I’d love to hear more about how they do it.

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1 point

they take the whole company to hawaii most years iirc.

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-20 points

Valve has done so much ?

Steam hasn’t been improved since 2012.

They’re clearly coasting.

They’re keeping their keeping the 30% cut and running away with it instead of hire people to fix stuff.

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20 points
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But it’s basically a store front and they contract almost everything out. Like how many people does it take to run some servers? They don’t make games, the steam deck and the VR are the few things they’ve done. And that could be done by a couple dozen engineers and contract everything else.

Like how many employees should they have?

Okay I shouldn’t have taken a shot at their game making ability, but it legit fucking sucks and they acknowledge it, people bash them for it sometimes, take it easy guys.

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29 points

Twitter runs a single web application.

They also do make games.

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21 points

They don’t make games

DOTA and CS beg to differ. Spotify is a “storefront” that produces nothing but has about 25x more employees.

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6 points

Wall Street would probably say 15-30,000+. I think the point of the surprise is that actually it’s possible to be massively profitable and have good products without needing massive teams of people. How many mediocre/bad AAA games have teams larger than Valve’s entire staff? More isn’t always better, sometimes it’s just more.

I haven’t read this article, because yeah, I’ve seen this same basic headline over a dozen times in the past week on Lemmy, but I think it’s a testament to what can happen when a private company doesn’t have a lot of shareholders and is run by people who just want the company to run well and be profitable. They don’t have to chase some unsustainable Wall Street expectation of x% growth every quarter.

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2 points

All that says is that if you give people choice, they might chose not to make games in today’s market, that’s not bad imo. It’s possible that building new games isn’t what the world needs right now.

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1 point
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Like how many people does it take to run some servers?

That is exactly the point of post. You don’t need tenns of thousands of people to run some servers.

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8 points

Hint: none of those companies need all of those employees.

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1 point

These stats don’t include subcontractors and as such they’re very misleading. For example, who do you think produces the GPUs inside the steam deck? Hint: it’s not Valve.

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8 points

None of these companies are comparable other than they’re also tech…

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6 points
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IDK, Spotify is somewhat comparable… they both distribute digital media.

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3 points

EA is not video game company?

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3 points

Yeah, netflix is though

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0 points

As all except AMD are bad, it looks like the rule is the more employees, the worse a company, game studio etc. is. With AMD being an exception.

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Slow Newsweek for gaming, I guess. They have had a public employee directory on their website for as long as I can remember; it’s not really news.

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0 points
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Been seeing a lot of anti-valve corporate propaganda lately I think they’re upset with the way they run their company because it shows that in comparison their own companies are being greedy and hoarding wealth. It also shows how vastly inefficient in comparison they are.

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-2 points
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Weird take, in valve more money is saved for Gabe himself (hence his half a dozen yachts….), while on the other hand, the companies with more employees spend more on giving other people money.

So who’s hoarding using your logic? The company with 10 bil in revenue and 200 employees, or the company with the same revenue and 20000 employees…? Because to me it seems ones doing more for citizens at large than the other lining one persons pocket far More.

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2 points
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The company with more wageslaves of course. I’m sure valve employees are paid very well. Yeah Gabe Newell is a billionaire and I’m not defending that, he should definitely be paying more in taxes. As they all should. But the way valve runs things is their business as a private corporation and I’m tired of seeing the being tore down for no apparent reason lately. Lots of better targets. It seems motivated by something larger behind he curtain and I don’t like being manipulated.

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115 points

Valve is an excellent example of a sustainable tech company. It’s not on the growth at any cost, boom and bust cycle

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8 points

I recall in a decades old Texas Univ interview, Gabe said you had to be aggressive in your firing processes.

Is the same video I recall they made him put on a horse head and try to hold up three fingers.

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-10 points

They just provide a service good enough for the more toxic gamers so they won’t get harassed, nothing more beyond that. They have almost nonexistent moderation, and no longer are developing games.

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4 points
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They are developing a game at the moment, Deadlock. Lots of footage and a dev build leaked a few months ago.

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89 points

Steam is successful because they’re the only company in that market treating customers right.

I’d be very upset if the courts side with EA.

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42 points

and because they are not publicly traded company.

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27 points

Well that’s why they actually do right by their customers. That said I definitely agree

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14 points

They’re also one of the few (possibly only) that has not gone public.

Just a coincidence, I’m sure.

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2 points

There are plenty of private companies that are shitty too. It definitely helps being private (and maybe is a requirement?), but you also have to have the right owners for private companies to be good.

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3 points
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For sure… Just one more reason to adopt co-determination laws like those in Germany.

Public or private, if the board of the company actually contained literal workers, it could make things so much better.

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7 points

Wait what’s going on in the courts between valve and EA?

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2 points

What are EA doing with Valve? The lawsuit this came from is between Wolfire Games and Valve; far as I can tell, Valve and EA work together on some stuff.

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-2 points

Steam could use better search. Ideally I’d like to be able to just use SQL, but I understand why not.

There’s been a few times where I wanted to find something in Steam, but spent most of the emotion on clicks and fucks before launching something, concluding that yeah, I wanted this, and stopping it because I don’t want this anymore.

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3 points

Steam DB has a pretty decent search. It’s not SQL but the filters are a bit better.

I know how you feel tho - so few consumer orgs give us an advanced search worth it’s salt. I want to have (x AND y) OR z, or maybe x AND (y OR z)… Not whichever specific combination was preordained for me.

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4 points

I know it’s not as horrible as some.

If only this were still a thing in search engines.

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1 point

I still can’t figure out how their search filters work.

It always blocks games with violence whether I have all filters checked or unchecked

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79 points

I think people often hate steam for their success, but fail to see it’s the result of customers’choice in a free market. (I see it enough I’m not sure if people get paid to hate on them… To ruin the thing they have most of customer respect)

Steam is not publicly traded and does not act like every other publicly traded company. It invests in its customers experience and custtomer come back for that. It does not nickel in dime or use its position to hold its customer captive and enshitfify its product. It’s not an ISP…

It invests in hardware and software development it believes the industry needs not to make a massive profit but to be a champion of what gaming should be (Linux, steam link, index, bug picture, steam controller, steam deck) These products are experimental and usually sold at or near cost not to make money but to prove to the market there is a need and a demand.

They are often a champion and voice of the gamer.

They could have tried to be like Bethesda and tried to monetize their workshop but they didn’t.

Sometimes they’re quiet and we don’t hear anything about what they’re working on, but that doesn’t mean they aren’t working on things.

I can’t imagine pc gaming would have survived and resurged without steam. And I hate to think what it would be like if there were just 5 epics, origin, Uplay, whatever other launcher. I think gaming would look like mobile games…,… which takes a 30% cut too and can only sell in apple or android markets… No one bitches there and they offer no services.

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15 points

I agree with you, but justifying anything by saying they’re successful in a free market is really iffy. There are plenty of large evil companies that are incredibly successful. That said I agree with everything else you’ve said.

I personally think 30% cut is too much for any app/software store. But if anyone deserves it Steam does

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13 points

My reference to free market is only a means of saying customers choose steam because of its offerings not that they have too.

I agree it would be nice if they charged less. However do we know their full PNL/balance sheet? People just keep taking revenue/employees as if employees are the only overhead.

They provide the servers, and do have an rde cost for development for services we discussed like cloud saves, control support etc. if people have this much energy over it attack pharmaceutical for there insane mark ups that would drive way more positive social change. But the people driving are mostly trying to make more money by cutting there publishing expenses through steam. I’m sure psn and Xbox also take 25 to 30percent cuts.

They also championed low publishing costs of only 100 dollars to list a game. I don’t know enough to speak to their update charges though. Hell psn been known to charge 25k for visibility in top of their 30% cut and there are no other market options Reference

Everyone focuses here cause developers and publishers want more of this cut and to me seem to try to push steam into regulator cross hairs as a way to force the changes they have failed to negotiate.

I would also point out brick and mortar sellers also take 15 to 20% cut and then also charge for storage, disposal, fulfillment, return on and on. Amazon does the same. It’s the nature of a market place. Reference

Overall it doesn’t make sense to me as a community that we attack our best example of what a game market place should be.

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3 points

No harm meant. I do think Steam is the golden example of a big business done right. All I’m saying is that there’s room for improvement.

However do we know their full PNL/balance sheet?

We can make an educated guess. Amazon’s S3 charges roughly $0.025 per GB, so an 100GB game would cost $2.50 for Steam to upload to a user. For a $30 game, that’s around ~8.5% or just over 3 downloads before it’s unprofitable.

Obviously Valve isn’t paying consumer level S3 prices, and obviously users can download multiple times. But I would be extremely surprised if they didn’t make a rather large margin on each sale

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-2 points

They make enough profit for the boss to be a billionaire, enough said.

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9 points

justifying anything by saying they’re successful in a free market is really iffy

The important part is why they’re successful; unlike many companies which try to lock customers in and take advantage of them as much as possible, Steam/Valve try to build a good product at a reasonable price, and trust that it’ll bring them customers.

And look at that, it does.

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3 points

In human societies culture matters. People who become managers often have intrigue and taking advantage of people as their main useful skills. So they just go on doing what they know. No reason to scold them even, this is life. After all, something should serve as the backdrop for companies doing it right.

Valve started differently.

But you surely already know all that, Revan. How’s Bastila doin?

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5 points
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These products are experimental and usually sold at or near cost not to make money but to prove to the market there is a need and a demand.

Well, no… I think it’s more akin to the concept of “loss-leaders”. Get people in the door and while they’re there, they’ll buy a game or two. Which is where their real profits come from.

In the end, it’s still just a business strategy intended to result in profits for Valve.

However, that being said, the fact that they don’t have a fiduciary responsibility to shareholders to maximize profits and keep that stock price up at (literally) all costs, allows them to operate the way they do.

But don’t get it twisted, they are a for-profit corporation, and their ultimate goal is making money. They’re just not as shitty about it.

The bar is REALLY fucking low these days.

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2 points

Oh for sure they are there for a profit. But as the best example in the industry let’s not unnecessarily attack them. Imagine how much more money they make if they did go public and how awful it would be for all of us.

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2 points

Totally. I wasn’t trying to rag on Valve… More just a comment about capitalism in general and how shitty it is.

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1 point

They kind of have to be about making money. No company survives by putting the needs of the customer above all else, unfortunately.

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3 points

I think people often hate steam for their success

I hate them for forcing me to use a kind of DRM which will stop working once their servers stop.

Halflife was just fine without steam. Adding steam seemed to be a way to stop players from sharing CD keys.

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14 points

Luckily steamless is piss easy to use because Steams “DRM” is only meant to be preventative. As in, you’re playing it on steam for the community, workshop, cloud saves, per game notes, control scheme setups, etc etc.

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9 points

That’s kind of why they are successful though, right? They were the ones that figured out how to supply games digitally for a profit, which required a way to prevent people from sharing the product for free. This was previously done with CD keys, but the advent of the internet rendered that mostly ineffective.

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8 points

I think publishers value the fact that steam is essentially a form of DRM, so we got fairly lucky all things considered. Imagine if steam didn’t exist and we had to deal with software like Uplay and Origin.

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3 points

The way I see it, Steam having DRM is Valve’s way of giving publishers and devs that choice, and said choice just makes Steam more likely to stick around for the future, which makes the biggest drawback of DRM (losing all your games) less likely.

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2 points

You can play: Half-Life 1: Source Half-Life 2 Half-Life 2: Episode One Half-Life 2: Episode Two All with steam closed. Original half life expansions aside, your take is senile. I suppose alyx could’ve done without it.

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1 point
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Okay, but what about all the games that have come out since steam has launched and ONLY have online-only drm options?

Not talking about MMOs because those are their own beast. I’m talking about a huge amount of games though excluding mmos.

I don’t mind digital distribution DRM platforms, I just want a choice. I want licenses to be portable and I want to be able to re-sell licenses for games I do not wish to own any longer. I don’t want to be bound to just console games either.

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1 point
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Deleted by creator
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0 points

And the fact that they can just decide to take your games away from you by deleting your account?

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2 points

Steam was apparently already cool when I was a kid. Though the reason I knew about it was that I had 2 games with Steam support bought in stores (one of them I gifted without installing\registering, another one I installed without registering).

Others are still at that point - you buy a game and you get something like GameSpy and such as an optional thing nobody thinks about. They are trying to make those services the entry point, and I guess for AAA players they have already succeeded.

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-7 points

It’s not an ISP…

Valve has AS number, so it is an ISP

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5 points

Having an AS does not make you an ISP. It just means you have a public AS, which you can use to peer with providers on the Internet, if you have an agreement to peer.

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2 points

Correct. In fact many, many companies have ASNs. Little companies all the way up to large ones. The key difference for an ISP is they allow you to route traffic through them. Almost every company that has an ASN blocks traffic from being routed through them, assuming they know how to configure that and that they have different peering points. Valve most certainly does not allow you to route through their network, they already have enough traffic just doing their own CDN stuff.

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66 points

Quick! Let’s add about 800 useless Managers!

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30 points

Who each will need a couple of consultants from McKinsey, PWC, you name it, to do their jobs!

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0 points

What’s Mckinsey, a type of cheese? PWC? Is that a firearms company?

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0 points
*

Ok… let’s walk through that together! This is my comment if your guesses were correct:

“Who each will need a couple of consultants from a type of cheese, a firearms company, you name it, to do their jobs!”

See how that a) doesn’t make any sense b) is not funny and c) is grammatically dubious at least?

You could probably do better punch-up if you tried, right?

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11 points

700 should suffice for the first level, but then, you need more than one level.

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