31 points

i got a trial then cancelled it once, sure, subscribing was easier than unsubscribing but it wasnt nearly as bas as a ton of other companies, namely amazon.

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23 points

It wasn’t that hard to cancel. People are just dumb.

Now if you want a pain in the ass subscription to get rid of, I’ll say Amazon that requires you 4 - 5 clicks to get rid of it as they’re pleading with you to stay.

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148 points

It wasn’t that hard to cancel. People are just dumb

If a subscription is harder to cancel than it is to sign up, that’s anti-consumer. It’s not really anything to do with anyone’s intelligence.

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-68 points

No, it absolutely does have something to do with people’s intelligence. Because if you can’t seem to follow the prompts there to cancel? Yeah, you’re kind of dumb.

It’s different than in Amazon’s case where sometimes they’ll flip the buttons on you, tricking you to resume. That kind of thing is anti-consumer.

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71 points

They’re both anti-consumer; the difference is in the degree.

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37 points

A lot of people are dumb. Half the world’s population has a below average intelligence.

Why should we allow companies to victimize dumb people? Why is that ok to you?

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5 points

Amazon is pretty easy, just go to the renewal page and say don’t auto renew and hit confirm

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5 points

Dumb people deserve to be protected by the law.

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40 points

It’s also illegal in EU.

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6 points

and California (where this lawsuit is coming from)

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2 points

I mean technically it is harder to sign up to Discord Nitro, you have to enter your payment details. Where cancelling is just a few clicks.

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3 points

It’s not harder to cancel than to sign up though. It’s a one or 2 clock process to cancel and a whole lot of card details entering to sign up.

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3 points

You want one that’s a pain to cancel have a look at nowTV as well, sign up for one package, checkbox at bottom that’s hard to spot (and refuse)under the big “Exclusive offer” they throw in another package, double monthly then after that they’ll add in a free gift of 4K, then charge you after first month. All of which need to be cancelled separately, and also they make it almost impossible to delete your payment info.

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4 points

Bullshit. I had to chargeback my credit card to cancel it, it was insane

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0 points

They signed up for Discord Nitro, the bar is kinda low.

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4 points

I have never had nitro but I did cancel Amazon prime easily.

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10 points

Yes, Amazon is the worst! My echo dot asked me if I wanted to sign up for Amazon music, I said no, the echo dot misheard me and signed me up. Then I had to spend 10 minutes navigating the stupid Amazon website to cancel, making sure I click the correct greyed out button otherwise I’d have to start the process over again. Super anti-consumer behavior but what else would you expect from Amazon.

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My echo dot asked me if I wanted to sign up for Amazon music, I said no, the echo dot misheard me and signed me up.

People in 1960s would’ve deemed this sentence as deranged lol. You’re talking to a machine and it misheard you and took your money? Are you pulling my leg?

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4 points

The thing will just ask you and start taking your money if it thinks you said yes? I see so many ways this can go wrong, but then again, maybe that’s is what amazon wants.

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7 points
*

Yeah but the thing is California law makes it pretty simple. It must be around as easy to cancel as it is to subscribe

If you’re able to subscribe to Nitro by clicking a button in your hot bar you must be able to cancel Nitro via a similar method. It’s one of the main reasons that Sirius XM allows canceling via a button if you have your residence set as California

With Discord Nitro they have pop-ups everywhere advertising you to try to get you to subscribe and all it takes is clicking the pop up and then hitting subscribe (if you already have a payment method saved), if you’re looking to unsubscribe you have to going to your settings find your Discord Nitro subscription hit the cancel button find the cancel button on there please don’t go button find the cancel button on the discount page that they give you to try to convince you not to go and then confirm it with an are you sure (unless they removed that one). It’s not a very streamlined process

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204 points

This is only a problem if you subscribe to nitro in the first place. Rookie mistake!

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52 points

I enjoy the higher streaming quality and server boosts. Discord makes it very easy for my ttrpg groups to gather weekly not to mention the many other communities it facilitates. It’s even partly responsible for me and my partner having a successful long distance relationship. The service is worth paying for, imho.

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41 points
*

You can fake a Nitro subscription for free higher quality streaming. Look up Vendord, it hardens Discord for better security, adds themes, and plugins. One such plugin is fake Nitro.

Edit: Vencord. Got autocorrected.

Also adding I have only used fake Nitro for streaming quality. So I have no idea if it works for emojis or whatever other Nitro perks there are.

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38 points

Wait, so for this to work access to the Nitro features it enables must be managed client-side and the client is fully trusted with no validation? That seems… unwise on the part of Discord.

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14 points
*

Vendord

Just wanted to correct that is Vencord, with a C. I couldn’t find it the other way and when I added “discord” as an additional parameter I noticed the spelling was off.

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1 point

I literally ended my comment with saying the service was worth the price, and you pitch a way to pirate it to me. Wild.

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19 points

The downside is it’s against their ToS, and you could have your account banned or similar if they do decide to take action.

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19 points
*

To clarify about the fake nitro plugin of Vencord/Vesktop:

It’s not Nitro, it just enables some features you get with nitro, mainly better streaming quality and being able to “send” emojis from any server (this is all it does, cant use any emoji reacts nor send bigger files or server boost).

Also

About the emojis, the custom/other server emojis are sent as image links which discord will render but it is not a native discord emoji and will format differently when used inline.
It also does nothing for custom emoji reacts.

About streaming, Discord uses webrtc, that usually means P2P streaming which in turn means that the streaming client can send whatever they want (as long as the receiving clients understand it) and discord servers can’t say no. It’s not server authoritative communication, discord without nitro just hides the UI options, vencord gives them back.

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12 points

I still have no idea what boosting a server does.

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8 points

If a server gets enough boosts they can add largely useless extra stuff like more custom stickers and emojis. There’s a few legit benefits like higher quality audio / video and being able to create a custom server invite link but it’s mostly fluff.

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3 points

The only reason I would pay is for the higher quality streaming, but I think the price is too steep for that, if they had a cheaper plan with just the streaming perk, then I would really consider subscribing.

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6 points

I’ve thankfully never given discord a dime!

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7 points

You don’t understand I NEED to spam my blushies emote everywhere.

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26 points

These guys likely haven’t tried canceling a gym membership lmao

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1 point

Why not just pay the membership in cash? I am not sure my gym even offers autorenewal, but would avoid it anyway because of instances like this.

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8 points

Friendly reminder you can cancel your trial version / free month if you have activated one recently, and you’ll keep the perks until your trial runs out.

Glad they are going for this, although it seems a bit weird that they aren’t going for bigger players that have similar or worse tactics.

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