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Every time I search a windows error(programming.dev)

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cm0002@lemmy.world
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lemmyshitpost@lemmy.world
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🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️@yiffit.net
12 points

Have problem with computer

Search for solution

Find old forum post with the exact problem from 15 years ago

“Edit: Fixed it myself. Nevermind.”

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OfficerBribe@lemm.ee
4 points
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This applies to almost everything tech related whenever there is an official support and non-standard issue. These people (or bots) just follow some script and as soon as there is a bit more complex or non-standard situation, they will have no clue what to do because they are not technical.

As far as Microsoft Support Community goes, if issue is popular there often is a decent answer deeper in thread, do not focus on ″best answer″.

As per this, it seems these Independent Advisors are outsourced by Microsoft from some company called Directly. Answer is from 2019 November so it might be outsourced to different company now. There might be also several. Same happens with at least M365 enterprise support. I have seen supporters from Accenture and other companies.

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cley_faye@lemmy.world
10 points

That’s the support forums. It gets worse with actual support, that goes all chummy friendly, adds emoji and exclamation marks randomly. I would not have been surprised if my last exchange with MS Support ended with “tee hee”.

They’re weird.

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Zefirpo Tazerpoti@feddit.it
20 points

This will be now my standard template for the technical support

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Shardikprime@lemmy.world
57 points

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AnarchistArtificer@slrpnk.net
18 points

This is one of my favourite xkcds because it made me more consciously aware of the peculiar intimacy of the situation in the comic. Furthermore, in addition to the link that exists between me and someone on a forum with my particular tech problem, it also made me feel connected to everyone who had a different problem to me, but were also desperately trawling forums for help

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uid0gid0@lemmy.world
7 points

This comic made me go back to a post I made and put in the solution I found to a really strange problem. 2 years later someone responded saying they had the same problem and my solution fixed it for them.

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Spezi@feddit.org
25 points

Even worse when they post „Found a solution“ and close the thread.

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ArxCyberwolf@lemmy.ca
25 points

“Already answered in another thread. Locked.”

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Mesophar@lemm.ee
13 points
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The other thread: “I found this guide on (dead site), and it fixed my problem”

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LeiaO42@sh.itjust.works
6 points

I think about this XKCD every goddam day.

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