Edit: at risk of preemptively saying “solved” - disabling the QoS on the router bumped the desktop browser speedtest from the ~600 up to >950Mbps.

My internet plan with my ISP is for 1000 Mbps. This is far more than I need almost always, but it is what they say I am paying for. However, I can’t get any speed tests to read more than ~650 Mbps, which is around about what my old package was.

My router itself has a speedtest functionality and that is what I’m getting off of that. As I’m writing this post, I did a speedtest on my wired-in desktop and got ~590Mbps on speedtest.net.

One thought I had was that maybe the ethernet cables themselves are the limit. All of them say ‘cat5e’ (actually, just checked and the modem-to-router is cat6), though, which should be 1000Mbps, yea? I swapped out the cable from the modem to the router once and got the same speed with the new ethernet cable.

Maybe the router is just too weak? Well, I used iperf3 between two desktops that are both hardwired in and I got ~940 “Mbits/sec”. Unless I’m messing up the unit conversion (which I certainly am annoyed by the difference between “megabytes per second” and “megabits per second”), that is the 1000Mbps that I’d expect to max out the ethernet cables. So, since those two machines are going through the router, it doesn’t seem that the router is the bottleneck for my speed to the great outdoors.

The modem? The modem’s specsheet says it can do 2.5Gbps (well, actually I assume there is a funny typo - it says “10/100/1000/2500 Gbps RJ-45 port”, but I don’t think it is doing 2.5 terrabytes/bits per second). The little led on the modem is lit up the color for “an ethernet device is connected at 2500 Mbps”.

So, should I start hassling my ISP about my missing 350 Mbps? Is there some other obvious thing I should test before I hassle them? I certainly don’t want them to say “have you turned it off and on again”? (once I wrote that, I did go and unplug the modem and router, stand around for 30 seconds, and then plug in the modem and then the router. after I did that, I got one speedtest from the router at 820Mbps, and then the next two tests are back to ~550).

Edit: I do not have fiber, I have a coax cable coming into the house. The person trying to sell me fiber said “your current internet is shared with the neighbors”.

12 points
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99.9% of the time, you’ll never get the FULL speed possible from an ISP, you’re just paying for the expected capability. The last mile of delivery to where your house is connected is generally the limiting factor, then the network type at the handoff.

Example:

  • if you ordered fiber, that’s a direct handoff to you, so you’ll be getting a guaranteed circuit speed of whatever you pay for (but not always the FULL speed for other limiting factors).
  • if you ordered coax cable, you’re generally going to be on a shared circuit with your neighbor, and the more connections at the handoff means less bandwidth for you. If 5 homes all use tons of traffic constantly, your metered speed will always be less than what you’re max potential speed is.

So the best way to test yours is just any old bandwidth testing platform, like speedtest.net or whatever, that has a testing endpoint close to your home.

Now, your bandwidth test may say 650mbps, but that doesn’t mean you’ll be getting that at all from every place on the Internet. It depends on how close whatever you’re talking to is, and what THEIR max speed is. Any network noise or obstacles in the way to you obviously slow things down, just like your travel between two places by driving.

Edit: on your router, that means the ENTIRE switch on all ports can do 2.5Gbps, not each port. Coax can’t even go faster than 1Gbps on Docsis 3.0, and 3.1 is 2.5Gbps max in lab conditions.

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3 points

In Canada from what I’ve seen it’s most often than not +5-10% over the speed you’re paying for. For example with a 400mbps plan you will get about 450 when plugged in

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-1 points

Canada’s entire population is 40 million. US is over 330 million, with 10x more density centers with the same coax delivery for some carriers.

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7 points

Let’s back up just a moment - is there an issue you’re trying to diagnose, like bad lag, packet drops, excess ping, etc.?

If not, then don’t worry about the speeds too much unless you feel like you’re being overcharged.

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7 points

That is the correct question, and mostly no, I don’t have any specific problem.

The biggest motivator for me looking at it is probably just hobby/interest/how-does-this-work.

That said, my partner and I both work from home ~50% and are often pulling files/data that are a couple GB from the work network, and having those go faster would be nice. Probably the limiting factor in those, though, is the upload from the work network and so faster download for us likely wouldn’t matter, but I’d like to be able to say “I looked into it, honey.”

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2 points
  1. there will be some bandwidth aggregation, so the speed is perfectly fine from the contract point of view.

  2. second, 1 gbps on network layer is not 1 gbps on application layer. in other words, only part of the data that you download are actual useful data - there is some overhead.

  3. at such speed, there is no such thing as “internet speed”. there is speed to specific source at the specific time. your provider can only guarantee so much. your source being able to push data to you at the speed your last mile might be able to receive them is not among the guaranteeable.

  4. complaining that your internet only does 650 mbps really is first world problem.

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4 points

LibreSpeed is harder for your ISP to add to QoS filters.

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2 points

going to librespeed.org got me 482 down

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5 points
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Speed test from who?

I’ve got gigabit fiber from AT&T and Netflix’s site is the only one that can reliably shove a full gigabit at me. (Or ,rather the 940mbps, which is “gigabit” according to Ma Bell.)

Maybe try fast.com and see if you get different reported speeds?

Maybe the router is just too weak? Well, I used iperf3 between two desktops that are both hardwired in and I got ~940 “Mbits/sec”.

Also this doesn’t mean anything: switching is probably handled by an ASIC in the router, and routing is handled by the CPU to keep track of all the NAT table state stuff, so you 100% could have a device that’ll pass gigabit on the lan, and only 10mbps on the wan.

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1 point

940mbps is gigabit because there’s some overhead at the various network levels. If you see that much, the actual raw traffic is getting pushed at 1gbps. (I assume you know this, just saying it for everyone playing along at home.)

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3 points

fast.com gives 500 Mbps

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3 points

The best way is to set up iperf between your circuit and another circuit. You’d be testing between two hosts on the same network, so you should get the full speed.

Testing to any sort of internet speed test is testing things your isp has no control over. Once you connect to something not in their network there’s no telling what type of speeds you’ll get.

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