Why did UI’s turn from practical to form over function?

E.g. Office 2003 vs Microsoft 365

It’s easy to remember where everything is with a toolbar and menu bar, which allows access to any option in one click and hold move.

Seriously? Big ribbon and massive padding wasting space, as well as the ribbon being clunky to use.

Why did this happen?

52 points
*

Why did this happen?

The cynical but probably truer than we’d like to admit answer is “middle managers who bring nothing to the table but need to ‘make big changes’ to justify that promotion they’ve been chasing.”

Source: Pretty much all corporations at this point have these people, my sister’s ex-husband is one at Google.

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13 points

This is so true of so many companies nowadays. The fact of the matter is that the big leaps in profit/efficiency/effectivness have basically all happened in most of these industries and so often people are pressed to make these sweeping changes because there isn’t any real way to improve on a system like this.

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33 points
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Reading Ed Zitron’s coverage of the Google antitrust cases is pretty eye opening.

Mostly because it says basically what you just said: we’ve already reached pretty much peak efficiency in these forms, and since they can’t bleed out more money via “efficiency” they’re now leaning towards “How many customers can I piss off while increasing ad interactions by 1%?” As Zitron points out, they’re literally chasing tiny percentage points of growth through “how many people can we piss off and still grow?” instead of offering anything new and useful. It’s just “we’re entrenched, so why would we try anything risky at all ever?” all the way down.

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-1 points

Corpos are down voting you because their butts hurt. You are right.

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4 points

I love Ed. He is a fantastic writer.

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34 points

Change for the sake of change is so dumb. I’m tired of pointless UI changes every so many years because some middle manager and their designers need to wow some dumb exec to get a promotion and they do so just by rearranging all the existing functionality because the product itself is already a complete solution that doesn’t actually need a new version. Sadly, this mentality even creeps into FOSS spaces. Canonical and Ubuntu wanting to reinvent the wheel with Unity, Mir, Snap, etc. GNOME radically changing their UI all the time.

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13 points

To be fair to the Open Source community, Canonical is a private company, and so it’s not really a shocker that they keep promoting bullshit tied to their own ecosystem. Especially with someone like Mark Shuttleworth involved, he was one of the early rich out of touch space tourists, long before Bezos looked like an idiot coming back from space. The profit motive always infects everything it touches.

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9 points

Complete side note, I saw your pfp and checked your profile to confirm my suspicions. Thank you for your work on OpenRGB! It’s been a great tool for managing the LEDs on my computer.

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5 points
*

Gnome does not radically change their design all the time.

The last time they did that was Gnome 3, which came out 13 years ago, and how it was going to work was showcased 16 years ago.

And you may think it was change for the sake of change, but I’d disagree. The workflow is amazing. Using anything else just feels clunky to me now.

The changes made in Gnome were based on UX usability studies, not just changing shit for the sake of changing it.

You’re mistaking your dislike of Gnome not operating like a traditional windows-like UX for it being objectively bad.

I’m of the opinion that Microsoft didn’t actually invent the perfect UX in the early 90s, and we therefore should not be bound to those UX ideas.

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10 points

The ribbon was introduced in Office 2007. The backsliding started a long time ago.

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11 points

View-> Then the little v arrow in the right. Switch to tabs only, the Ribbon UI will now only appear when you click one of the titles like home or View.

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2 points

So it acts like a menu bar …. But with extra clicks to make it go away

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5 points

Clearly not, no

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203 points

Funny story, before they did the 2007 redesigns, they asked users what they wanted to be added; 95% said features that were already in Office.

The Ribbon was designed to make features more findable.

Alas.

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30 points

The ribbon is one thing, the flat design and obfuscating tools/settings are a far bigger issue.

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17 points

I’ve used Office 2003, 2007, 2010 etc. all the way up to 365 not for work purposes, but just happened to have interacted with all of the versions.

I have to say, I seriously don’t know what happened, but Office 2003-2007 feels the most stable and least clunky versions of Office (at least Word) in terms of basic word processing.

I learned how to properly edit and format text in Word in university in a way that I could, without fail, reproduce almost any text design you could think of. When I was learning it on Office 2007 I believe, everything was so stable and predictable. Now when somebody asks me to format some text with 365, the styles functionality continually keeps bugging out and doing stupid shit that I basically can’t recover from unless I create a blank file.

In conclusion, Office 2007 > 365

/rant

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12 points

Same, but for Excel.

Also, JFC the save menu in Office 365 is Cthulhu-level madness.

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1 point

Can you tell me more about that save menu?

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3 points

Am I wrong, or isn’t Office 365 a web app? Not really a 1:1 comparison.

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1 point
*

There’s Office online, which has a free tier and a “365” tier, whatever that means. Does it mean that you have Office available 365 days a year? Good luck on February 29th, I guess. /j

Anyway, Microsoft transitioned Office into a subscription-based model, which I abhor because I just want to have a piece of software without feature updates, just bug and security fixes. So Office 365 is just normal Office, but on a subscription basis.

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3 points

No. Microsoft 365 (previously office 365) is not a web app. They have web apps, and some licenses (the bare bones $6/mo one) only has web apps. But overall the suite of apps can’t be defined as web based.

Not to be confusing, but some of the apps are only web apps, but those are “other” apps than you’re probably thinking of. Like Planner or Power Automate. The “office” apps like outlook, word, excel and PowerPoint all have desktop and web versions included.

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1 point

Office no longer exists as it used to. The applications are being turned into offline websites. See Modern Outlook, Modern Teams ect. They are cost cutting all the different app platforms down to one. An offline website for each app.

peak enshitification

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-2 points

Everyone wanted to compete with Apple

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