203 points

That’s refreshing to see in a world of ever increasing enshittification. Wish more companies move in this direction.

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28 points

Yeah, kinda makes you wonder as to why proton is adding A.I. features though.

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50 points

I think it might be because AI (aka LLMs) is genuinely useful when used properly.

I use AI all the time to write emails. I give the LLM the email thread along with instructions like “I can’t make it Tuesday ask if they can do Wednesday at 2pm”

The AI will write out an email that’s polite and relevant in context. Totally worth it.

I think the problem is people/companies trying to shove LLMs where they don’t make sense.

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72 points
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I am not a fan of this. I see it all the time at work and it’s very obvious when someone has chatGPT write an email for them (it’s always such a sterile and yet overcomplicated writing style). If it’s a direct email to me, I tend to feel insulted that they couldn’t be bothered to write those 4 paragraphs themselves - it would have taken them 2 mins. There is a definite human disconnect going on in society at the moment, and its worrying.

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54 points

Why not just write “I can’t make it Tuesday, can you do Wednesday at 2pm?”

Otherwise we just end up in this world.

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19 points

Then just write that.

I don’t understand why we’re having AIs verboseify simple information?

Why do many word if few word do trick.

How long until we start using LLMs to summarize messages over-verbalized by LLMs?

And offloading the accounting for context WILL bite you in the ass. If you can’t remember what a discussion was about and what needs considering, you’re no longer doing the thinking.

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9 points

Non-profit doesn’t mean that no one makes money. But it does mean they pay less taxes. If the C suite is full of funders, you can pay them in bonuses.

https://www.charitywatch.org/nonprofit-compensation-packages-of-1-million-or-more

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3 points

It does mean that there are no shareholders and you have to be “limited in powers”.

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2 points

This was a disappointing realisation about "Open"AI.

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4 points

Maybe to keep pace with trends, and be able to put a check in that box amongst competitors

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124 points

I’m happy to see this announcement. However, just transitioning to a non-profit does not make an organization good. They can still be greedy and take advantage of their user base. That being said, it seems Proton’s mission statement resonates with a non-profit type structure. When you are accountable to the shareholders, they become the priority.

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44 points

“don’t let perfect get in the way of good” or whatever that saying is. One step at a time, yeah?

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19 points

“Perfect is the enemy of good.”

Bad, also, is the enemy of good…

I think maybe good walked into the wrong damn neighborhood.

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4 points

Generally you’d want to strive for perfection, but not go crazy over it and mantain a balance in all things, risk vs. benefit, that sort of thing, hence the saying

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21 points

If I remember right, OpenAi started with this model too, and they do lots of shady stuff. Not that this is the plan for Proton, but I completely agree that simply creating a nonprofit that owns the for profit brand doesn’t guarantee good behavior.

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-2 points

Yes Mozilla is a good example. They’re run like any other Silicon Valley company and spend more in C-suite develop their damn product.

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3 points

Bad example. There are plenty of non-profit FOSS services that do well and serve the community.

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106 points
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This is what made me finally completely switch my email and docs to proton. I’m so close to being able to delete my google account now.

Well this and the docs live collaboration feature they recently added.

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8 points

Switched mail and I’ll switch VPN once my old sub expires.

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6 points

I thought it’ll take many more years until the acquired Standard Notes

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3 points

90 a year though? That’s taking the piss. Notesnook has all their features and more for 49.99 And that’s on top of Proton’s main fee. That’s one option I won’t be taking.

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3 points

Is this the standalone annual price? I see 120$/y for all of proton’s premium products

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5 points

Ya know, you may have just helped me finally make the full switch. Thank you

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4 points

I wish it worked in the (iOS) app or had its own. A browser only experience isn’t good enough for me to use it.

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-1 points

Doesn’t really mean much to me, personally. OpenAI, Mozilla, RaspPi, and the NFL all did the same thing. Not until the entire company becomes a non-profit.

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66 points

Cool. I switched to Tuta because it fits my use case better (2 domains, one for my personal email and one for everything else). I don’t need any of the bells and whistles Proton has, and I also don’t want to pay extra to get more domains. The Tuta app kinda sucks, but it gets the job done. I’m hoping my wife and kids will be interested in private email, but they don’t seem to care, and I don’t think they’d like the tradeoffs.

Now, if Proton revises their tiers, I might be interested. Give me something like the Tuta tiers, and I’ll probably switch to it. I prefer the UX of Proton, but $10/month is a bit steep for me, especially since I’m not going to use the other stuff they’re bundling in (I use Bitwarden for PW manager, have my own NAS, and I prefer Mullvad over Proton for VPN).

That said, it’s super cool that they’re going non-profit. When that’s done, I’ll give it another look.

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They also have mail-only tier at 4.99.

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2 points

Yup, but only one custom domain. I really want at least two domains, one with tons of aliases for various accounts, and the other for personal communications. I could use a proton.me address for it, but then it becomes a huge pain to switch to another service should I need to.

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2 points

Does that include the IMAP bridge and multiple addresses?

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I don’t know, you’ll have to check yourself. Multiple addresses yes, though, 10 of them.

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8 points

Problem with Tuta for me is its too closed off.

Proton at least offers an IMAP bridge, Tuta utterly refuses to let you use your email outside their apps, which makes it more of a messaging app. And the fact there’s no way to export everything easily or even forward messages rubs me the wrong way. I tried them and have been using them for about 2 years but I’d definitely love to get away from it.

I’m tired of these walled gardens. I don’t give a damn how secure it is, if I can’t leave it with my shit, then no thanks.

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1 point

Yeah, it’s annoying, but I honestly don’t use any email clients anyway. So whether I use the Tuta or Proton app/website is essentially the same for me.

But you can export your email (select all then click “Download”), but unfortunately forwarding isn’t a thing. That does put a bit of a wrinkle into my longer-term use of it, so if Proton can become price-competitive for my use-case (and no, I’m not paying $10/month for email), I’ll probably switch. But since I can export them in some way, it’s not a deal breaker.

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5 points

You say you use Bitwarden. Is that self hosted by any chance? If so, how do you handle the potential for an outage or server failure, where you’d presumably need some of the passwords to fix the problem in the first place.

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16 points

The Bitwarden client has all the data cached, so the server can be down and you still get access to the passwords (same for internet connection).

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3 points

Thanks for the reply! That makes sense. I’m still weary of the client somehow losing the cache while the server is down (two holes in the Swiss cheese lining up) but that is overly paranoid I know that

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8 points

I also self host vault warden, it’s pretty straight forward. Like the other person said, it caches locally.

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1 point

Thanks!

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3 points

The local cache solves this problem mainly. Mine also replicates to one of my other servers occasionally.

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2 points
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How do you set up local caching? For non-phones?

Edit: TIL there are windows, Mac, and Linux apps for it. Sheesh.

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2 points
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Mine isn’t currently, but I’m working on it. The main complexity is that my wife and I share some passwords, and I want to make sure I do it properly so that transition is as smooth as possible. Vaultwarden is what you’d use to self-host.

But as others have said, I’m really not worried about it. Passwords are cached locally and only touch the server when syncing to the server. I want to self-host to protect against breaches, not because I’m worried about connectivity loss.

You can always backup your passwords (there’s an export feature) if you’re worried about it. I haven’t done it, but I imagine it wouldn’t be too hard to have a KeePass backup or something that you update manually every so often.

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4 points

Are you me? Lol I feel the same about tuta, yet I such with them. I am waiting for my wife to care for her privacy and switch to a family bundle with tuta.

Got my own NAS and a Bit warden server for PW. I changed Mullvad over AirVPN once they stopped supporting port forwarding, though.

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1 point

Yup, confirmed, I am you.

The Tuta app kinda sucks, especially for searching, but I do that rarely enough that it’s fine. It did annoy me a bit when I was traveling in Canada and needed to find my confirmation code for something (had to connect to their wifi, wait for emails to download, search, etc), but it got the job done. I love that I can just add another person to my plan for another €3 or whatever. I’m going to try to get my kids interested even if my wife isn’t, and it’s nice that I can just add a little at a time. With Proton, that would jump up to $15 for two users, $24 for my family (three kids). That’s a lot more than Tuta, which is just €3/user/month, so my entire family would be €15/month ($17/month), and I don’t need to get everyone on all at once (i would probably only add one or two at first).

So Tuta meets my basic needs, is priced very competitively, and the client is FOSS. I’m actually excited about some upcoming updates (looks like having the subject in the notification just landed, but hasn’t hit F-Droid yet), and I love how their roadmap is very open.

That said, I do miss the UX of Proton. I just don’t think that’s worth more for fewer features I actually use. Hopefully that changes.

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-197 points
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Removed by mod
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103 points

Your response makes it sound like you’re responding some kind of rage-rant. But from my reading, the post you responded to basically just lists a few things they like and dislike - clearly given as personal opinions. So your response reads as unprovoked hostility.

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46 points

?

I think Proton is a cool project, I’m just a little disappointed at their pricing tiers. It’s probably fine for a lot of people, and hopefully becoming a non-profit encourages them to improve the value at each tier.

I actually used to pay for Proton when I was consulting. I think it’s a fantastic service, but now that it’s not really a business expense, I find it’s a little to expensive. So I have my business domain, my personal email domain, and a “junk email” domain all at Tuta, and I like that setup. But it’s not worth $10/month for me, it’s worth about $3-4/month, so I use Tuta. Privacy is really important to me, but price is also important, and Tuta checks both boxes.

I know I’m an outlier, just giving my 2c that Proton is a good service, and I hope they adjust their pricing with their new non-profit model.

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3 points

FWIW Proton does offer a mail only plan that’s $5/month, 4 if you go for yearly

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26 points

Did you respond to the wrong message?

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23 points

what’s with the hostility?

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2 points

Looks like some are fortune telling and seeing enshitification.

Not all companies go to shit. Valve is an example

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17 points

I’m sorry I took this username before you got it. Clearly you deserve it more with posts like that.

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10 points

Wtf

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2 points

Touch grass.

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63 points
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This is definitely great news and refreshing to see from a company, but this came out two months ago.

Published on June 17, 2024

Edit: it looks like Proton just recently sent an email about this to their ProtonMail subscribers which is likely why this got posted just now.

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