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100 points
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Respect? That’s sheer terror. If you’ve rebooted and the problem remains, you have an actual problem they need to troubleshoot.

“Have you rebooted twice? Have you rebooted fifteen times?

- Crowdstrike Technical Support

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22 points

The best part is rebooting 15 times actually does fix the issue sometimes.

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14 points

As a tech enthusiast, this doesn’t surprise me one bit; one of my most used repair techniques is to do nothing and wait. A lot of problems just go away by themselves. But I’m still very curious how the 16th reboot was fixing that bluescreen.

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10 points

I think the reasoning was that there was a race condition between the code causing the bluescreen and the code updating to avoid the bluescreen so rebooting 15 times would give a lot of opportunities for the updater to win the race.

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4 points

The trick is to sleep, have an issue? Take a nap and come back to find it working somehow

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1 point

Nah. The best solution is to shut down, unplug it, wait 10 seconds, plug it back in, then boot it back up. A good tech will say 30s or even a minute, because they know you’re not going to count the 10 seconds.

The goal here is to clear the capacitors, most of which will drain within that 10s.

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3 points

How many times did you reboot it?

Three, you always tell me to do three

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2 points

I love that Lemmy is the kind of place where this video series will still get referenced

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