I can’t tell if this is ironic or not, because it genuinely feels like Microsoft believes this when you look at the absolute disgrace “New” Outlook is.
For Microsoft, “Modern, sleek, streamlined” are just marketing terms for “We got lazy, made a less useful wed-based product, and you’ll have to accept it, at the same price, while we save money on development.”
Those are different categories of problems.
Excel really does too much. Biologists literally renamed a genom because Excel kept turning it into a date. If any other database did that, the vendor would hear a friendly but stern “get fucked”.
They’re using a spreadsheet and getting burned when it acts like a spreadsheet. It’s like complaining that a screwdriver did a bad job hammering nails.