there’s a vital role just in having an advocate for the team present in “management.”
As a bench level employee, every time I’m asked how long something will take I have to take time to assess where I’m at, what needs doing, and when people in other departments will be able to get to their portion of the project (answer: fuck if I know), which takes even more time away from the project. Then I have to go back and figure out where I was and what I was doing on the project that I was working on. I’m typically on three or so projects at a time in various stages of complete, with one or two waiting in the wings. When you have a different person every day asking you about a different project than the one you’re working on at that exact moment, it seriously slows things down.