I disagree that it won’t change those things. This CEO is just one of many, but this event alone has resulted in reaction from heaps of different companies. They see the anger, and they don’t want to be targeted themselves. People will do many different things to avoid being a target. Many of those things are not at all helpful to society, but some of them are… eg. ‘try to be less bad’.
I’m not saying that it’s a huge shift that will solve all of our problems. But I do think it does make a difference.