Software engineer here. I find the petition to be very specific, and totally feasible.

Anyway, this isn’t a true referendum where its text would become immediate law as soon as it passes. It’s a petition that would be presented to legislators who would write the actual law. The petition doesn’t need to be written in legalese.

(Also: if the customer paid them even one cent, then they DO owe the customer something. Also: They should be forced to release the server software when they shut down the servers.)