Apologies for detailing the conversation, but I have noticed the implementation and configuration of MS products (something MS has no control over) really impacts their usability. For example, I worked at a soulless corporation that managed to set up PBI and ADO so there was no live feed of data (and they only allowed for the web version of PBI, which reduces functionality substantially). They were also so far behind on Office versions that the employees didn’t know more than one person could update a file at a time. There are all sorts of very real reasons to dislike MS, but I do wonder how many people dislike them because of a stupid configuration.