Convenience. I have accounts with BofA because they’re three blocks from my house. It’s them or Wells Fargo, who are a little further, and then the nearest credit union is a 10m drive. So convenience. I also have USAA, but having zero branches in my state is kind of a pain.
I hate BofA, but I opened my first credit card with them 19 years ago and I value my stupid credit score for some reason, and so I have to keep it forever.
Do you physically go to the bank that often? I can’t remember the last time I had to go into the credit union. Well over a year. Everything outgoing is on automatic payments and I can deposit any check I get with my phone.
This. When I explain I use online banks I’m always ask “how do you go to a physical branch?”
And I’m like “why would I even want to?”
I’ve had to get a medallion signature guarantee a few times, I do it at my bank in person. I’m sure there’s another way to get it though.
I get a lot of checks and I’ve had issues with mobile deposits here and there, and they’re a huge headache. Having a bank that I can toss checks into the ATM and say “your problem now” solves the issue. I also get things notarized once or twice a year, but that’s just extra. But yeah, twice a week, I drop the kids and hit the bank on the way to the grocery store in the morning, ezpz. It is strictly convenience and nothing more.