and he maintains a near monopoly because Steam is just a great platform for gamers, as Gabe has said:
Piracy is almost always a service problem and not a pricing problem.
and he’s right! i almost never pirate video games because of their price, i can wait for a sale, there’s a billion other games i can play in the meantime
when shit like Epic takes years to implement a shopping basket, and still have yet to recolour their payment page so it stops flashbanging gamers across the world, Steam doesn’t even need to try very hard to be the best. The biggest changes on Steam in the recent years are what - updating the UI aged ago? adding a points system so people can get silly profile decorations as an additional reward for buying a video game? Steam has created a platform so good all they need to do is sit back relax, and think of what other sprinkles colour to add to the cake pie?
Steam has competitors, but the difference is Steam is for gamers, and most of their competitors is for money
god help us all if that ever were to change, the second Steam enshittifies the internet will implode
Steam recently the added the ability to easily record gameplay footage. They are also updating the family sharing system (that feature alone would probably never come to other platforms). They also continue to improve gaming on Linux. I don’t remember how long it has been, but they massively updated the library with a lot of really useful features such as being able to select a friend and it’ll show what games you have in common so picking a game to play with a friend is a lot easier.
Further back we see the remote play together feature added to Steam; I was hesitant to use it for a long time but as long as you and the host have a decent internet connection it works pretty flawlessly.
Their custom control settings and community sharing of the different controller schemes is incredibly helpful with some games.
Their review system is pretty good and always helpful to me when exploring for new games I haven’t previously heard of. They have also seem to try to keep the reviews more legit and less spammy/meme-y and more relevant to the actual game itself.
They also implement rules to keep game pages on the store less spammy, they had a big overhaul on the rules around thumbnails for games to keep text off of them because developers started overloading them with advertisements for other games.
They have also recently announced allowing for refunds on season passes when the developers take too long or never deliver on their promises they sold you on. This of course should have always been the case, but at let they’re coming around. I also don’t know if any of the other platforms make it as easy to get a refund as Steam does, but that’s been around for a while now.
I believe there has also been a lot of work developing server side cheat detection so maybe one day we won’t have to rely on client side anti-cheats so much. I also believe they recently made a change to their rules where if a game has a kernel/root level anti cheat that they have to flag that on the store page for the game.
Steam (Valve) actually seem to care about games and the industry in general and want to see the environment around gaming improve.
From my current view point Steam is an actual platform everyone else are just store fronts that provide no additional value to the consumer. So yeah, pricing is rarely the issue when it comes to piracy and Steam really shows how true that statement can be.
Also, most people don’t realize that Steam doesn’t force games to use DRM, that’s purely up to the developers.
Edit: fixed some typos.