You are viewing a single thread.
View all comments
21 points

People need to understand the difference between computer science, information technology, software engineering and Tech Support

permalink
report
reply
5 points

and “actually needing Microsoft support but coming to you cause Microsoft doesn’t give a shit about private end users”

permalink
report
parent
reply
4 points

Tis is the same

permalink
report
parent
reply
2 points

ELI5 ??

permalink
report
parent
reply
4 points

Computer sciences is mathematics, software engineering is programming, IT support (I’m including infrastructure and infosec here) is making sure that computers run fine for the employees needs.

permalink
report
parent
reply
3 points

Don’t let the infosec people hear that you lump them into support. At one of my past organizations they outright refused their workshops to be integrated with the company wide ticketing system. He can use it but not infosec.

permalink
report
parent
reply
3 points

Generally, but I am likely missing some stuff:

Computer Science: The underlying theory around making efficient computer software (I would consider the hardware side computer engineering)

Information Technology: the process of managing computer software and hardware systems for an organization

Software Engineering: the process of developing software including writing code, prioritizing features / bug fixes

Tech Support: part of IT. Troubleshooting and resolving issues with an organizations hardware and software systems

permalink
report
parent
reply

Memes

!memes@lemmy.ml

Create post

Rules:

  1. Be civil and nice.
  2. Try not to excessively repost, as a rule of thumb, wait at least 2 months to do it if you have to.

Community stats

  • 9.1K

    Monthly active users

  • 6.5K

    Posts

  • 48K

    Comments