It is ridiculous, but it’s also the rules HR organizations go by. What I described was the actual policy when I worked at Microsoft, as told to me by a friend in HR who said she’d had extensive training in handling sexual harassment. I don’t know if it would literally be applied if somebody said “gas the nigs” but AFAIK it’s the protocol you have to follow in a business to protect yourself from lawyers. Therefore if I were a business owner that’s what I would do, because keeping my livelihood and keeping my other employees employed would mean more to me than feeling like an angel of justice or getting upvotes on lemmy.

Banned from jobs that are customer service related forever? No.

This is harder when we shift this to talking about comedians. For a comedian to have a job, people have to want to go to see them specifically. If I go to a show, and have a notably bad experience, I’m probably not going to go see that person / group / whatever again, and if I see videos and read news articles about someone else’s bad experience, that’s also probably enough to make me not want to see them, too.

So, maybe celebrities that get cancelled should have to find a new industry to work in, if what they did is bad enough. At the very least, they need to change their image to the point that they’re appealing to a different audience, if their old audience is no longer interested in seeing their show.