I specifically said Starship development has been a shitshow.
I would not characterize all of SpaceX as a shit show, more like vastly under delivering compared to what was promised.
They say it themselves: SpaceX specializes in turning the impossible into merely late.
When Starship was announced, people were saying it wouldn’t fly with so many engines because the Russians tried and failed with their N1 rocket. Now that it did fly, it’s that the heat shield will never work.
Are they late compared to what they announced? Absolutely. Are they still faster than anyone else? Look at Blue Origin and you have your answer.