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Starlabs; good support long term?

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Churbleyimyam@lemm.ee
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linux@lemmy.ml
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Does anyone here use Starlabs computers? I’m thinking of buying one of their laptops and I’m interested in how well their products are supported in the long term. Specifically, firmware updates and spare parts & repairs.

Thanks

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Pasta Dental@sh.itjust.works
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You should probably check their Reddit, I’ve seen many people complaining about the shipping, longevity and customer support. I don’t know how much of it is substantiated but still, some research can’t hurt

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llothar@lemmy.ml
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Shipping is slow, but customer support is great actually

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