Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.

Transition to paid services

What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.

However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”

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110 points

I was considering a Mazda for my next car. Now I’m not.

I live in a place that gets fucking cold in the winter. If the normal fob option were always available and you get the option to pay for the convenience using an app, that would be one thing - though $10/month for that is ridiculous. But removing the fob option and locking this basic feature behind a subscription is exactly the sort of game I don’t want my vehicle to play with me.

Go ahead and sell roadside coverage, parts/repairs, batteries, get royalties from Sirius or whatever for extra cash flow. Make a great app that adds new convenient live-service features and is worth paying for, even. But fuck all these new subscription un-gimping games.

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-12 points

The subscriptions is free for the first few years so if you plan on trading it in definitely still worth it. While this does piss me off I still really like my mazda 2020

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34 points

That’s called giving the drugs for free then taking it away so the addiction kicks in. Fuck that noise. Stop justifying it because it’s ‘free for now’

ISPs do this too…go look for new service, it’s a royal pain in the cock trying to find the actual cost before bullshit sales that can be taken away with minutes.

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1 point
*

Im not justifying it. In fact, I said that I didn’t agree with it. All I’m saying is that in some situations, this shouldn’t affect your decision if the car feels right for you. Like other commenters have pointed out, most major manufacturers are pulling the same BS (Which obviously doesn’t make it OK) But the free 3 year trial makes it less of a sore spot for some.

Also, there are plenty of aftermarket remote start systems that you could install if you dont want to deal with the expensive OEM solution. This is the case for the majority of additions anyway.

Again, it’s not okay, I think it’s absolute BS that you have to pay any sort of subscription on a 5-figure purchase, but thinking pragmatically, there are plenty of situations where this is irrelevant.

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24 points

I was considering a Mazda for my next car. Now I’m not.

I get it but also Mazda is not the only one doing this. They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.

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8 points
*

I was planning on going electric with my next vehicle and I’m really hoping they force all the Chinese brands to disconnect them for national security or whatever. Just that will make the special import tax worth it.

I’m also kind of pissed at most car companies anyways, they have been dragging their feet when it comes to climate change. At least Byd is trying to offer cheap evs even if it’s to fuck with our economy.

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1 point

At least Byd is trying to offer cheap evs even if it’s to fuck with our economy.

Oh hey, looks who’s defending a billionaire!

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5 points

Don’t know if you can guarantee they’re disconnected.

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5 points

They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.

As much as I’m sure this answer will be hated, Tesla cars don’t require a subscription for basic remote services. What comes free is:

  • traffic aware navigation updates
  • OTA software updates mandated by recall
  • phone app access

With the phone app there are zero regular features that require a monthly sub. Free things include:

  • HVAC controls
  • heated seats
  • charging stats and start/stop chargin
  • unlocking all doors, frunk and trunk
  • even changing radio/SiriusXM stations

Tesla does have an optional monthly subscription but that gets you:

  • streaming radio
  • unlimited internet
  • traffic density notations on nav maps
  • satellite view in nav map

However the car operates just fine without any of that optional stuff and therefor there’s no mandatory fee for regular functionality.

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1 point

Oh noes, somebody said something positive about Tesla! Get 'em boys!

Seriously though, I would like to see some legislation that made them offer connectivity free models. All the connectivity crap should be opt-in. If you don’t opt in they don’t connect the SIM card.

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9 points

Those things are free…for now….while they feel like it. There’s nothing stopping them from charging for that stuff when their stock price dips another 20%.

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0 points

Teslas unlimited Internet package is also super cheap at $100/year the last time I checked. Competitors are multiple times more expensive.

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10 points

All very true but they’ll also charge you (1-time) to software-unlock your seat heaters, motor and battery.

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12 points

It took me 6 months to find a newer truck that had no Internet connectivity at all, and it was a royal PITA.

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11 points

Yeah Android Auto should be all the connectivity you need.

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20 points

Toyota, Mazda and Honda are the only makes I’ve really ever considered, or ever plan to consider. Of those 3, Honda has not gone that route yet as far as I know. Correct me if I’m wrong.

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2 points

Subaru does the same thing, on my car it was free for three years then you pay or lose all connected features. That includes remote start, there is no way to start the car from the keyfob.

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2 points

22 CRV here. Fob based remote start, no subscription for that or anything (though I would like to get the maps updates without payin) :(

I’ve used three remote start once in almost 3 years and I live in Wisconsin. It’s just really not that necessary. The car warms up quickly just driving.

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12 points

Honda collects and sells your driving history without your consent.

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-4 points

Might as well throw Subarus into that list. They’re LGBT Toyotas lol

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