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150 points

they should have [thing that already exists]

Nobody reads the article though…

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20 points

Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame, which wouldn’t happen if they knew they could do that at the beginning before it became anything substantial.

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-23 points
*

They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.

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13 points

They should have a support chopper that you can call in

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11 points

Hello, customer support?..Yes, air strike on my location, thank you

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5 points

Honestly a proper panic button would have an alarm go off and speed dial 911. But I’m sure people would abuse it.

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25 points

She talked to an operator who asked if he should call the police and she said no. It’s in the article.

Not sure what a button would have changed…

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2 points

It’s blocked for me unless i want to sign up. And I don’t for one article.

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