Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame, which wouldn’t happen if they knew they could do that at the beginning before it became anything substantial.

Honestly a proper panic button would have an alarm go off and speed dial 911. But I’m sure people would abuse it.

It’s blocked for me unless i want to sign up. And I don’t for one article.

They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.