I know a few older people who have smartphones, and while they can use things like Twitter or Facebook on the phone, if you told them that you were installing an app, they wouldn’t know what you meant.

They’re the type of people who were never interested in computers, and used them as appliances, possibly never needing to install things themselves. As they moved to phones, they either get their kids or the shop to set them up.

They understand using Twitter on the phone, but don’t really understand the concept of how it works.