Also the new intern might not be able to do this either. There’s a surprisingly narrow age range where this skill set is expected

Yeah but the career politician part means that she hasn’t had a job since McDonald’s that didn’t come with at least half a dozen underpaid assistants, so it’s a fair assumption.

and routinely publishes the company newsletter as a .docx.

This is good or bad?

Using an easily editable format seems good. Microsoft though