Who is surprised?
The problem is like that xkcd comic about experts underestimating the common person’s knowledge in their field. Linux is still not user friendly enough for the vast majority of people. Linux users just don’t seem to understand that most people are in the “wtf is a distro?” level of knowledge and would absolutely panic at the mere sight of a terminal.
True. Most people wouldn’t know how to install windows. They use it because it’s preinstalled and works. It’s a lot of risk for the average user to attempt an install from media even if it’s well guided. There’s also the roadblock of having media for local backup and the migration of personal data to cloud obfuscating the access to the data even further.
It’s hard enough to get professionals to rtfm.
I’ve used Linux for 20 years and don’t even know what MPV is without looking it up.
Pretty sure that’s not an issue for any average user.
It’s not “linux”’s job to be userfriendly, it’s up to the distro. Look at android, steam deck and chromebooks, three very userfriendly linux distros. Now we just need some billion dollar company to do what google and valve did with those for a desktop and we’re good to go.