For me, it may be that the toilet paper roll needs to have the open end away from the wall. I don’t want to reach under the roll to take a piece! That’s ludicrous!

That or my recent addiction to correcting people when they use “less” when they should use “fewer”

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86 points

No ticket, no support.

Even if it is for batteries for your wireless keyboard and mouse. Ticket please.

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6 points

Same for software development. Create a ticket or piss off, I will not do undocumented/uncredited work.

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1 point

Bah, undocumented is my modus operandi. Uncredited is unforgivable. Ill absolutely throw together a ticket and add it to the sprint after I’ve fixed an interesting problem that kept me from working on the boring ticket that’s been in my backlog for three sprints. _

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16 points

“I have to track the batteries as well as the time spent, and a ticket is the way to do that.”

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11 points

Stupid KPI and accounts not knowing that consumables are not just food.

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35 points

I love telling whiny users who claim they’ve always had “this” problem that I cannot fix what I do not know is broken. If there’s no ticket, then nothing is broken, so quit your whining.

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21 points

Don’t you just love when a user submits a ticket that’s “super urgent, this is preventing me from doing my job!” and when you ask how long it’s been happening: “Oh, about a month”

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4 points

It wasn’t critical till now and they were hoping it’d fix itself before then. “But sir, these aren’t rechargeable batteries, nor do we have one of our interns go around and check all the batteries every day”

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12 points

My personal favorite is the people that say it is a hair on fire emergency but then you can never get a hold of them to fix the problem.

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