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2 points

Or hold his hand through looking at the reference material. The first time, be very nice about it, being sure to conceal any impatience. As time goes on, hint more and more that he should know how to RTFM.

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2 points

That never works. This kind of person doesn’t look it up because calling you is less work for them, not because they couldn’t look it up.

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1 point

Hence the need for slipping in a passive aggressive reminder here and there that they are perfectly capable of looking this up. The art of being just a little bit of an asshole.

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