I call bullshit on this post. Since Windows 10 you can just double click a zip file and it opens up like any other directory (even if it isn’t) and shows you the files.
If this zoomer wanted to open it they’d obviously double click.
So calm down boomers, this is fiction.
If it’s an executeable with dependencies in the archive it might not run without being unpacked.
The greentext says “he asks for some files”, that doesn’t sound like an executable, which usually gets blocked by the mail system anyway (even in a zip, if there’s no password on it).
But yeah, that is one way to have it broken, besides Windows refusing to run a random .exe
Maybe they downloaded the zip and then immediately tried to open it in a specific program through the open dialog giving them an error. I see similar mistakes with my parents - they have no concept of where files are, it’s just “on the computer” because they rely so heavily on “smart” file picker dialogs that show you everything recent or by a file type no matter where it’s actually located.