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One of the biggest general things is giving them a graceful out.

One of the biggest markers of an intelligent person is the ability to accept they were wrong about something and update their world view. This leads them to finding the best understanding they currently can, rather than the first that stuck.

For most people this is extremely hard. If you also put them in a position where they feel like an idiot if they agree with you, many will just dig their heels in. Once this happens, the more you push the more they dig in. It has become part of their identity, and you are attacking it.

Unfortunately, the details about how to guide someone through are different depending on the person. Generally you want to align your new knowledge with their mindset, give them a good reason why they held their previous view, and how updating it improves them.

It’s analogous to clearing sand with a hose Vs a sledge hammer. The sledge hammer will often compact the sand, rather than move it. Water can wash it away, but the process is slower. It also gets harder if it’s previously been pounded with the hammer.

And rereading my word salad, I’ve got no idea how helpful it actually is as advice, but I’ll post it anyway, in case it’s actually useful to someone.

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Confidently Incorrect

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When people are way too smug about their wrong answer.

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