Also that dude didn’t even name the country. It doesn’t even make sense. How would businesses even make money if you could just get a refund on anything in 2 weeks.
He’s not refunding an apple in 2 weeks. What about a sandwich? Some used socks? Underwear? You could just never pay for anything, returning it twice a month if you wanted to.
… obviously not food and used underwear, lol. We were talking Europe, no need to name a country:
from https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_en.htm#changed-mind-distance-1 You have the right to cancel and return your order within 14 days, for any reason and without a justification. This “cooling off” period expires 14 days after the day you received your goods (or concluded a contract for services).
Other exemptions are found in the link as well. Think train tickets, groceries and digital content.
When you’re getting the actual money back could vary with online purchases, of course. Usually it’s the bank that is processing the transfer taking their sweet ass time and not the refund issuer, but I digress. Yay for consumer rights!
