Somehow, the delivery services in the US have gotten into a situation that’s bad for basically everyone involved. The drivers are underpaid. The restaurants are underpaid. Customers feel they’re being gouged. Despite charging a lot without paying much to the people who actually make and deliver the food, the companies are losing money.
Arguably, the only people who are happy with the money involved in any of this are the salaried programmers working for these companies. That only because they could make just as much anywhere else. The owners can hope that line will go up enough that they can sell the company and take a big payout. This cannot last, and while you shouldn’t cry for them, it probably won’t last long enough for the owners to get their payout.