Yeah, at no point do they care about the customer. They have a recipe for profits and CEO bonuses. When they’re done they’re fuck over the next company.
American capitalism is all about killing business for profit right now BECAUSE nothing is more profitable.
Maybe the fashion will change in the future… but there’s nothing the small folk can do about it
They don’t even care about the company. Somehow shareholders keep voting for absurd incentive structures for executives.
It’s as simple as the people making the decisions (executives, directors, etc.) and the people driving their decisions (shareholders) have something that the employees and the customers don’t:
The ability to cash in their chips and move on quickly when the time is right.
Employees can certainly leave and find another job, customers can certainly catch on to lower quality and change buying habits…but both of these tend to be slower processes than the ones that put money in the accounts of the first two groups.
