0rly
Even if they somehow manage to secure the password properly while still being able to know a specific character from that password, having support staff handle that information directly seems very very fishy. All in all, it doesn’t speak for their security practices. Even if they have sone form of protection for the specific characters stored separately, it would reduce the overall security because parts of your passwords are more easily guessable. In the worst case they simple store your pw in plain text and on top of that they might supply that information to the support staff.
My knife is keen.
I am no longer toilet paper the white. Now I am toilet paper of many colors.
Vielleicht sollten wir es in Autoheim umbenennen.
Oder man grüßt einfach nicht. Nicht grüßen tut auch nicht weh.