66 points

I work at a bank call center. One time I had someone call to check the balance on an account they recently opened with us. The bank I work for is regional, and this caller was on the other side of the country. The account number they gave pointed to an expensive private school in our area. When I asked for more information, the caller said they gave someone 500$ to open the account for them, and that person gave them some checks from us with that account number. I got my lead on the line, did some more Q&A, and we determined this person had been scammed, and given fake checks. The lead said they would close the account. The next week I get a direct message from the fraud investigation team director asking me why this account wasn’t closed. I was able to provide a screenshot of the message from my lead saying they were going to close the account. They thanked me and that was it. I went to check on it, and over 60,000$ in fraudulent checks had cleared the account in that week. I’ve only been working there a few months, and I’m 60,000% sure they would have dropped me like a hot potato on the spot.

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10 points

Is it normal for a call center rep or lead to close customer accounts? I’d assume that the fraud department would be the ones making that decision and handling issues raised. Anyway, I’m glad you had the receipts to prove it wasn’t your fault.

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6 points

Honestly, it’s not typical, but neither was the rest of this situation. In cases where it’s that clear there’s fraud on the account, leads absolutely have the authority to either close or approve the closure of the account. I can’t speak for all banks, but as far as I know, all leads at our centers have worked on the fraud teams, so they’re very well versed in these matters.

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55 points

As a Ukrainian, I can’t even imagine ever dodging a bigger bullet than when I left Ukraine before the war started…

If I had stayed there I’d have to either constantly hide from the “draft officers” or risk my life trying to either (of course illegally) cross the border to Romania through mountains/rivers or to the occupied territorries. Or I’d just be dead already from a shell…

Literally life versus death decision.

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10 points

What’s your status in Ukraine since you didn’t serve?

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14 points
*

I am… not exactly sure actually.
I had to register with “draft office” before I left the country, so they definitely know about me.
Probably I’m not considered a criminal for now, as members of my family who are still in Ukraine did not receive a “draft notice” addressed to me. If they do ever receive it though, then probably I’ll be considered a criminal shortly after (because obviously I am not going to answer it).
I don’t closely follow the new laws they pass though… Maybe I am already a criminal because I didn’t update my data with the “draft office” or something 🤷‍♂

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Do you plan on ever going back to Ukraine?

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8 points

I’m glad you’re safe.

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5 points

Thanks.

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40 points

Was playing with firework artillery shells once in the 90’s on a farm. One of the launch tubes fell over and my friends watched in horror as I had won this little “spin the bottle”. A large shell careened by my face within a few centimeters.

I still can taste the copper and feel the impact that smashed my face and caused me to die in that other timeline. Terrifying.

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37 points

I’m from Israel.

I was abroad on October 7th.

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My most recent ex and her family. She was pushing for marriage toward the end of the relationship but I was getting sick of her crises of the week and her horrible family. I eventually saw a therapist that helped me realize that my ex was abusive, so I ended it with her and went no contact. I then went on a 6-month dive into learning about narcissists and abusive relationships. Once I learned that, I started noticing all of the fucked up shit she and her family did. They were seriously legit psychopaths. They were so bad that if they came out in a documentary about psychopaths, I would feel validated. I would think, “Yep, the world makes sense.”

Looking back, the way her two brothers-in-law behaved made so much sense. One was was a complete anxious wreck. I never saw him last more than 15 mins in any social gathering with the family, even leaving his own wife’s birthday party at his house once her family arrived. He also didn’t allow anyone to be physically behind him, was typically alone even in social events, and always carried a gun. The few times my ex and I offered to help him with something, he was quite suspicious and declined. I was never able to meet up with him one-on-one no matter how many times I tried to reach out to him over a period of about 6 months. I’m almost certain that the sisters did not want that to happen, so they sabotaged any chances.

The other brother-in-law was clearly disassociated from reality. You could tell by looking at him that he seemed to not be mentally there. It was like he was somewhere else in his mind. His eyes wouldn’t focus on objects, he would not have emotional reactions to things, and had a fake smile on no matter the situational discomfort. Think of people yelling at each other, a horror movie playing at full volume, and something burning in the kitchen, yet this dude is calm and smiling like everything was great. It was odd. Towards the end, he was dropping hints at me like, “I have never seen [your ex] care about how her behaviors affect men,” and told me that, “To survive in this family, you need to understand the Stockdale Paradox.” Btw, the Stockdale Paradox was a mental approach that an American POW in Vietnam used to survive imprisonment while others died. He would also send me songs that were quite depressing, almost as if they were a call for help. I remember thinking that he was trying to tell me he was in pain through songs but couldn’t directly tell me for fear of his wife (my ex’s sister) finding out.

In retrospect, both brothers-in-law were prisoners. The anxious one was in permanent fight-or-flight mode, while the other one was implicitly telling me the hell he was in. I think about the latter from time to time. He was a good guy surrounded by psychopaths. Imagine the hell someone is living if they need to engage in POW tactics to survive their spouse and her family. It would not surprise me in anyway if I found out that guy killed himself one day.

I learned the real meaning of “don’t stick your dick in crazy”. It’s not that they will get obsessed, stalk you on social media, demand attention, or break your heart. It’s that your judgment will be clouded and that will prevent you from protecting yourself, ultimately seriously ruining your life. Those two men are stuck without a way out. However, let’s say that if by some miracle either of them escape, they will never fully recover. The emotional injuries they have suffered have caused permanent damage.

tl;dr: the bullet I dodged was imprisonment with a family of legit psychopaths.

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8 points
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Imprisoned guy here. This reads like my life story of the last 10 years. Funnily enough I realized all the abusive shit, but the dick still thought love was possible although I knew how a real relationship feels. Sadly the dick also decided to have another two kids to the accidental in the mix so I’m in prison for at least the next 20 years.

Edit: loving the hell out of the kids though, gotta protect them from becoming like mom.

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8 points

The Stockdale Paradox

James C. Collins related a conversation he had with James Stockdale regarding his coping strategy during his period in the Vietnamese POW camp.[21][non-primary source needed] When Collins asked which prisoners didn’t make it out of Vietnam, Stockdale replied:

Oh, that’s easy, the optimists. Oh, they were the ones who said, ‘We’re going to be out by Christmas.’ And Christmas would come, and Christmas would go. Then they’d say, ‘We’re going to be out by Easter.’ And Easter would come, and Easter would go. And then Thanksgiving, and then it would be Christmas again. And they died of a broken heart. This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.

Collins called this the Stockdale Paradox.

Damn, man

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