Not getting much by Googling.

If not, what’s the ETA?

23 points

It’s ok, it was just Windows machines. Nobody in their right mind would run anything critical on a Windows machine.

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19 points
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Omg… I hate Microsoft and windows as much as the next guy but for the last time this isn’t a windows problem ffs. Read any of the thousands of articles published on the matter and you’ll find that this theoretically could just as easily happen to Linux machines if they were managed by Crowdstrike - which is the problem.

This never ending Linux elitism on Lemmy is making me tired, boss

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3 points
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I don’t know if I could have made it more obvious that what I said was a joke. But also, it was a Windows problem in that it only affected Windows machines, and that was the premise of my joke (which is why I phrased it that way).

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2 points
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There have been so many folks ranting about Linux being the solution that it’s apparently difficult for me to detect sarcasm, but yes, fair enough

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2 points

Best part is something similar happened with certain Linux distros a few months back.

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20 points

👀

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9 points

Yeah we good. The fix was ezpz and even a company with several thousand servers should be up now. End user workstations may take more effort, but it’s a 5 min fix per user.

Honestly this was half as stressful as Print Nightmare was, from an IT perspective.

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11 points

Glad it wasn’t too bad for you/y’all.

Unfortunately, I wiped my computer Thursday night before our company mentioned anything. lol. I ended up finding out about the issue on Lemmy/Reddit. My company didn’t send anything out until this morning - which I still find insane, my laptop crashed and started looping around 7p (took them like 12 hours).

My laptop just rebooted while I was working so I assumed some program I’d installed caused it (explorerpatcher). I tried everything, safe mode, system restore, uninstall updates. I figured the only option left was to reinstall windows. Done it plenty of times on my personal PC

Oh well, lesson learned. Shit’s totally fucked now. It won’t even connect to the Internet. lol. Definitely a Monday problem though

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25 points

Hold up… You thought maybe you downloaded malware (which in this case that was not the only cause) so you took it upon yourself to reinstall windows on a company issued laptop?

  1. Why are you trying to fix it? Submit It ticket and it’s their problem.

  2. If you suspect malware alert it security immediately. Many malware act as a gateway to lock other systems. Yes you might get in trouble but I’d rather be yelled at for downloading something then yelled at for infecting my company servers will ransomware/malware.

  3. Atleast in my company a computer connecting without a company supplied image of windows will be denied. Completely understand you not connecting to the internet.

  4. This problem was not caused by you but could of been… Take this as a lesson to be more proactive in the future.

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1 point

Yeah #2 is a big one. I’ve had to deal with a user who got hit by a supply chain attack, and doing forensics on their box was invaluable.

If they’d wiped their desktop as soon as it got compromised, we’d have nothing to go off of. I’d expect that user to be in some pretty serious trouble tbh for violating our security policy by not notifying us immediately.

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11 points

Could have. Have.

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4 points

This is actually the worst type of end-user.

Doesn’t make a ticket or notify anyone that there is a problem and then proceeds to try and fix it themselves incorrectly. When it does become a ticket, they won’t remember exactly what steps they took to troubleshoot and will waste 5x as much time from support staff trying to fix it than if they just didn’t touch it in the first place.

Guaranteed didn’t wipe the machine from the built in reset/recovery screen and instead used a windows installer that was created on a different computer and doesn’t have the correct network drivers in the image.

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5 points

They might have a BYOD policy at work where they remote into an azure desktop or something and then reinstalled Windows on their physical device. Who knows. But yeah, they still should have notified their security personnel at the very least before taking any further action, lol.

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-7 points

Yes it should be fixed. I currently am using the WIFI of JBHUNT who relies on NWA airport and its working fine… I got a vpn and it kind of seems that other countries are doing good. The last I have seen is that the last holdout is China.

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2 points
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Removed by mod
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119 points

They are still waiting to receive a properly formatted ticket through official channels before they will start working on it.

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18 points

*cover sheet on the tps report

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37 points

“It doesn’t work. Please fix.”

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15 points

FWIW, It was working before it stopped working

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4 points

Did anyone try just turning off the internet and turning it back on?

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2 points

15 times in a row.

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7 points

I answered one of these once with “email confirmed to be working, ticket closed”

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20 points

No, still a shit show at airports at the time of writing.

Lots of kiosks, screens, and other devices still show BSODs in airports. Systems still slow and unstable.

Likely similar in other industries.

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2 points

Ugh. I fly home in a week. Hope it’s not horrible by then.

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