“Protecting our community," by destroying it. If you don’t have a community, then it can’t be toxic. Were the comments so bad that this was the only solution?
Most streaming services don’t do comment sections. That’s mostly a YouTube and TikTok thing where the sites depend on user submitted content and also function as a social network. Despite this, people talk about shows on those services, just elsewhere.
Most comment sections under crunchyroll episodes are super wholesome and cheerful, people are mostly celebrating how good the episode was and how cool the next ones will be.
I’m guessing that if it’s all cartoons, it’s mostly kids that watch it? The comments sections must be horrendous
“I want to read comment sections on anime episodes, I must know what anime fans have to say” - statements dreamed up by the utterly Deranged
There have been several shows that I’ve watched on CR that have been made a lot better by being able to read the comments section. Either because it’s One Piece and there’s always one guy giving you the timestamp to skip the recap or because the series I’m watching is actually pretty bad and a bunch of people are making jokes at the shows expense.
It’s been rare that I’ve seen someone on CR be overly negative or toxic without getting shutdown fast. It’s usually pretty wholesome and fun.
That was one of My favorite things about Crunchyroll. I love going through the comments after finishing a series and seeing what others were thinking. I know anime fans can be pretty crazy, but I very rarely saw toxic comments. It was mostly people talking about a shared experience and was surprisingly wholesome the majority of the time. I even got some good recommendations about what to watch next because of it too
Just to hazard a guess, it might be pretty closely moderated to keep the toxicity down. That might just be costing Crunchyroll more than they think it’s worth.
this is exactly it; anytime you see a really wholesome comment section, it’s because they have a team to actually moderate it which costs time and money
They banned someone for a few weeks who’d comment Dub time on dubs after some weirdos got irrationally angry about it and mass reported her. There’d also be a meaningful comment on the actual episode from the same user, but it wouldn’t be upvoted as much, so wouldn’t be displayed as prominently. Before the ban and after it was reversed, there’d typically be an argument in the replies to the Dub time comment between people angrily ranting about it and other people defending it.
So there clearly was some moderation, but beyond an automated bad word filter, and I guess something blocking URLs, it was done sparingly and reluctantly.