Shit like this always pisses me off.
I had this once happen few years ago with university books. Got emailed that it was delivered but I didn’t receive it and was home all day. Got them the day after.
Same thing happened to me.
I ordered an expensive instrument, and they said it’d be delivered the week after Thanksgiving.
Got an email that it was delivered to my porch the day after Thanksgiving, when I was all the way across town.
I didn’t want to leave a $1,300 lute on my doorstep for anyone to snatch, so I drove the hour home to secure it. It wasn’t there after all, so I installed their stupid app and it told me it would be delivered next week.
One of the worst buying experiences I’ve ever had. 1/10, would not recommend.
I’d suggest getting a parcel safe box and having some form of camera monitoring it for anyone attempting to retrieve anything from in the box.
Saves you the hour and fuel money
I have one of these. And signs. The only way I’ve managed to get delivery drivers to use it is to actually point at it and ask them (nicely) when I’ve been in. Works until a new person does my area…
Most sites I’ve ordered from that use shop will still email a link to tracking number, you don’t need to download shop to track it.
Tracking numbers don’t get created until a shipping label is printed. Maybe give it a little bit.
Most places print their own labels and it’s added to UPS/Fedex/postal when it’s picked up.
So you’ll get a tracking number immediately when they complete your order, but tracking won’t work till it’s picked up later that day or the next.
The order confirmation came on Tuesday so this email was almost definitely generated when the label (which includes the tracking, if applicable) was created yesterday
It’s just a shirt that I don’t care about tracking but Shopify was pushing me to download the app to buy it so I found this a bit more obnoxious
This looks like a marketing email because you agreed to share information with Shop Pay as the first line says. It may have nothing to do with your specific order shipment.
Not to say it’s not annoying to see another “please please download our app” message, but the pitchforks aren’t necessary yet.
i got an email from Verizon, confirming my order shipped. If i want to track the order i had to create an account. then i create the account and click to track it and theres no tracking info, just trying to upsell me warranty and accessories. i go to chatbot support and it tells me to go to the same link without tracking. so i call verizon and fight through the terrible voicebots to get a person who gives me the tracking number… which actually doesnt exist for 3 more days, since it hasnt actually shipped yet. when it actually ships via UPS the website offers to hold my package for pick up if i click a link… but then i need to create a ups account first. then i do that and it says oh we cant hold this package because of the senders rules.
Fyi there won’t ever be a tracking number for any package until it’s in a box, a label is printed and slapped onto it, and it’s in a truck.
Unless something changed in the past 3-5 years, that is not true. I used to sell a lot on Etsy and eBay and both created a tracking number as soon as you generated the label. If you checked it right away, the USPS site would say they hadn’t processed the package at the post office yet.
The tracking number is on the label. There’s a tracking number as soon as the label is created, before it’s ever printed or slapped on a box. Whether or not a customer is given the tracking number when the label is created is a different story.
I’ve had plenty of tracking numbers that just take me to a page that says “label created - USPS/UPS/FedEx awaiting item” until the carrier receives it. Some won’t give me tracking until it’s been picked up by the carrier, because there’s no point tracking an item that hasn’t shipped, but the number still exists.
yep thats when they should announce that it shipped. not when the order was entered. and it shouldnt take a $177Billion dollar consumer company 3 days to get a box out the door.
They literally will not give you a tracking number without the app. That’s got to be some kind of illegal but we’ll never know laws mean nothing in America now.
They send/show you the usual tracking number anyway.
Unfortunately not, the email told me to download the app so I checked the site (which made for a better screenshot)
You are definitely using a tracked delivery service? And has it dispatched yet, or just confirmed order?
Never seen this, I hope they dont try to force the app, then I’d have to contact the seller each time. Ugh.
I don’t remember if the shipping option I picked (the cheapest) came with tracking but if it didn’t, this email is even worse
