So I’ve been trying to use Jellyfin for a long, LONG time now, and I’ve never really been able to use it remotely reliable.

I can go on for a long time about all the problems I’ve faced, lets just say that after years I can still not use it to watch something with the family because there is always something not working, I could start about hardware decoding having worked for a while and then suddenly without explanation no longer working, but lets start with subtitles…

I just want to have subtitles actually load without having to sacrifice a goat to whatever god is out there to have subtitles work. What is the problem that subtitles just 99% of the time don’t work?

Worse, sometimes they work while watching a show, and a jellyfin update comes by and, you guessed it, subtitles no longer work for that show, even though they work for some other movies, sometimes…

I am a software engineer, I do loads of devops, I can find my way around, but jellyfin is just… I dunno what to do anymore. Is there a reliable alternative, perhaps, that actually just works?

I’ve long given up on the dream that I could have something similar to netflix for all my movies and shows that aren’t on netflix, where I can scrub with images, for example, I just want to be able to watch a show with the family with subtitles without fiddling for 30 minutes to try and get it to work.

Current setup is google-tv with 0.17.9 client, and the latest docker server. Shows seem to have okay subtitles on web client, but on google-tv, every time I select a subtitle, I get a “subtitles loading” message, and then 10-20 seconds later a “failed to load subtitles” message.

Anyone?

18 points

Subtitles work always for my mother tongue (german) and english. Maybe it’s your source files?

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12 points

Could you go into more detail on some of your specific issues with remote use?

Also, how are your subtitles provided? Are they encoded into the video files themselves, are they separate .srt files, or are they being parsed from somewhere.

Generally, I’ve found that if you can get it running in VLC, you should have no issues in Jellyfin either unless the issue is with how you’ve configured it.

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2 points
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Also, how are your subtitles provided? Are they encoded into the video files themselves, are they separate .srt files, or are they being parsed from somewhere.

All of it. I have movies with srt files, encoded in the videos, ASS files, basically all of it, none of it works reliably

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9 points

They actually just put out an update related to subtitles (for the android TV app)

https://github.com/jellyfin/jellyfin-androidtv/releases

I will admit that subtitles have bothered me before as well, so I’m hoping this fixes things

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5 points

It fixes PGS and SRT subtitles. For stuff with ASS format subtitles, they’ll still need to be burned in for now.

A couple community contributors wanted to look into adding LibASS support to the client but it’s non-trivial since LibASS is written in C and the AndroidTV client is in Java/Kotlin, so it’ll need to use either JNI or a transpiler to make it work.

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2 points

Can’t wait for the 0.18 client to be here, should (and better will) fix a lot

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1 point

Well either this fixes it or I’ll have to switch to a different client. If that won’t fix it, I’ll have to drop jellyfin altogether because at this point Jellyfin is little more than a web viewer on my computer (the only place where subtitles work semi reliable) and for that I can just use VLC anyway.

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6 points

Subtitles work so well on mine I get annoyed I have to turn them off with each play typically. Of all the problems I have with Jellyfin, playing subtitles is not one.

Latest version crashes for me constantly (db on NFSv4) and audio out of sync. Those are my two biggest problems lately.

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3 points

Man subtitles is one of the reasons I started using jellyfin as I always had problems with them and Plex.

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1 point

Apparently the 0.18 client fixes loads of subtitle issues?

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