I feel a bit sheepish having to ask this, but has anyone successfully gotten their deck to display on a LG TV (C2 to be precise)? I have the official dock and that works for other devices like my laptop or surface pro but no dice with the deck itself.
I’ve tried various things like resetting the device, resetting the dock, changing the order of connection them all up but not managed to get anything to show it. I also checked that the HDMI cable I’m using works for up to 8k. A bit frustrating as one of the reasons I got the device was to be the living room PC/link to my gaming PC!
I had this same issue with an LG OLED monitor. I’m not 100% sure this was the solution as it was long ago, but you need to NOT have the USB-C power cable connected to the dock, just the HDMI. Connect the Deck to the dock and you’ll get image. After this you can plug the dock back to the power cable.
In steam deck settings, there’s an option for external monitor safe made. This limits resolution/refresh rate/hdr to improve compatibility. You can also try manually limiting external monitor resolution.
I know I had an issue where an slightly older TV I had started rejecting signal inputs if the resolution was too high or hdr was on. Originally I thought my deck’s video output was broken, but I tried a 4k chromecast and the TV couldn’t display it either (despite being a TV that had previously supported 4k and HDR). Limiting to 1080p with HDR off made everything work again.
Wait, just so I’m understanding, the dock works with the LG TV if you connect your laptop or Surface Pro, but not your Steam Deck? If so, it sounds like there’s either a setting on your Steam Deck that needs to be changed or the Deck itself is faulty.
Does the Deck work with other HDMI monitors?
I was just going to say. I have 2 LG TVs at home, not the official SD dock, but a couple of aftermarket ones, and they both work perfectly fine.
Also, LG TVs are notoriously slow to display after a change of HDMI (1 to 2 for example), so make sure you give it a few seconds (both my TVs can take up to 10 seconds to display).
What docks do you have? Might bite the bullet and just get one, in retrospect I should’ve just waited to see what would definitely work.
Nevertheless, I do appreciate the suggestions from everyone! Definitely didn’t think to try it with another display, oops
I got a brand called JSAUX. In my case I pickles 2 of the 6-in-1 because of all the USB-A ports, but they have different sizes.
This is the one I purchased:
https://www.amazon.com/JSAUX-Compatible-Ethernet-Charging-Deck-HB0603/dp/B0B7HVZNMB
I agree that it might be a fault with the deck itself, doesn’t seem to work with my gaming monitor
That is weird, so you’ve tried the exact same setup with a different TV and it worked?
I wonder if it’s the resolution, or maybe HDR settings? What is different about the other TV if it works there? 1080p only? I’m just spitballing trying to get gears moving
Dumb question, did you fully power down and power up your Deck?
