I unsubscribed from a company’s mailing list and then they added me to a new “unsubscribers” list and spammed me again. I then unsubscribed from that list and was added to another “unsubscriber” list. At least this new unsubscriber list was labelled “new”. That makes it so much better. /s*
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In the US at least that is very much illegal, though I am going to guess this isn’t in the US.
You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.
And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿
And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿
Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)
In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:
El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial
I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.
Just mark those as spam if you are using any big email providers. Causes much more headache for them and you don’t need to play their find the correct unsubscribe button games
I’ve worked in automated marketing for close to a decade now. Use your inbox’s report as spam function. It’ll damage their sender rep resulting in more of their emails automatically going to spam and will usually add you to their application’s system level unsubscribe list automatically. I usually do this if a company’s preference center requires me to log in to global unsubscribe.
Is this from Spain?
It sounds like what they are doing is clearly illegal and you probably could do a lot of people a favor by complaining to the authorities.
Generally for the eu: https://www.europarl.europa.eu/doceo/document/E-8-2017-003934-ASW_EN.html “If users receive unsolicited communications after having withdrawn consent, they can file a complaint with the national regulatory authority. In addition, they have the right to a judicial remedy before national courts.”
The responsible agency for Spain: https://www.aepd.es/
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